Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment. Responsibilities Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece. Stand positioned at the front of the store, remaining vigilant and aware of your surroundings. Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting to promote a sense of control and security. Create a secure environment and reduce opportunities for theft. Possess mastery of shortage areas and support programs aimed at theft reduction. Effectively communicate information about theft prevention during store rallies in collaboration with the Manager on Duty. Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards. Provide support in training associates on shortage reduction programs and processes. Serve as a role model for safety and address any unsafe practices promptly. Identify and report theft incidents and suspicious subjects to your Manager on Duty. Experience and Qualifications 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred. Ability to stand and walk for extended periods and to visually monitor the store environment. Ability to maintain confidentiality. Ability to review, analyze, and comprehend business trends. Ability to exhibit a positive demeanor, strong posture, and energetic greeting. Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making. Excellent communication with customers and co‑workers. Excellent leadership skills that support fostering productive business relationships. Desired Qualities Excited to deliver great value to customers every day. Take pride and ownership in helping drive positive results for a team. Committed to treating colleagues and customers with respect. Believe in the power of diversity and inclusion. Willing to participate in initiatives that positively impact the world around you. Benefits You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates may be eligible for Burlington’s benefits package, including medical coverage and a 401(k) plan, as well as up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity. Base Pay $14.00 per hour Location 00579 – Spartanburg 1450 WO Ezell Blvd Zip Code 29301 #J-18808-Ljbffr