Dispatcher

$23 - $25 per hour

Absolute Plumbing, Electrical, Heating and Air

Dispatcher Opportunity

Looking to trade up to a better opportunity? Absolute has an exciting opportunity for a Dispatcher. This position is in office and pays $23-$25 per hour depending on experience.

Your Contribution:

As a Dispatch Coordinator at Absolute Electrical Plumbing Heating & Air you are responsible for maximizing the production of the service and sales team. The individual in this role must possess strong organizational skills and be able to prioritize tasks to reach the objective. The Dispatch Coordinator is accountable for ensuring that we get the right professionals to the right calls and communicate with our clients along the way. Schedule: Monday - Friday: 10:00am - 6:00pm, every other weekend.

Who/What Are We Looking For?

Coordinate the transportation movements of the technicians
Must keep track of the drivers' schedules as they change throughout the day
Keep track of the technicians' start and departure times
Must maintain a matrix with the techs' routes, start location, specialty tools and qualifications to be able to assign the right call to the right tech
Requires interaction with drivers daily
Anticipate problems with routes and parts by making quick sound decisions
Respond to special requests from customers related to jobs performed by a technician
Order parts for special orders
Maintain techs' vacation, sick and weekend schedules
Follow up on all pending/ recommended work
Forecast workload for 2-3 days out
Contact customers with parts pending and status of parts

Qualifications:

Dispatch experience required
Rebate & Permitting experience highly preferred
Demonstrate passion for excellence with respect to treating and caring for customers
Strong decision-making abilities
Ability to identify customer needs and clearly articulate product and service offerings
Highly developed sense of integrity and commitment to customer satisfaction
Meet all attendance and dependability requirements
Team player
Multitasking and time management skills with the ability to prioritize

Who WE Are:

At Absolute we have a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!

Posted Min Pay Rate

USD $23.00/Hr.

Posted Max Pay Rate

USD $25.00/Hr.

Apply

Vacancy posted 4 days ago

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