Mid Market Customer Success Manager
Solifi
Mid-Market Customer Success Manager
The Mid-Market Customer Success Manager owns the success of a portfolio of mid-market customers, helping them adopt Solifi's products, realize value quickly, and achieve their desired business outcomes. This role balances proactive customer engagement, adoption guidance, and risk management across a broader book of business. Mid-Market CSMs are accountable for customer health, adoption, engagement consistency, successful onboarding and upgrades, and retention through scalable yet personalized customer success practices. This role is ideal for customers with moderate complexity, smaller stakeholder groups, and opportunities to drive repeatable best practices across a larger portfolio.
SolifiVacancy posted 2 days ago
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