Parking Safety Ambassador - Disney Springs Garages

Parking Safety Ambassador - Disney Springs Garages

The Parking Safety Ambassador provides a welcoming, service-focused presence while supporting the overall safety, traffic flow, and operational awareness of the parking facility. This role emphasizes guest assistance and observation and report safety functions, including mobile patrols using a company vehicle. Also, the role requires facility awareness, with limited security duties such as observation, reporting, and incident documentation. The Facility Safety Ambassador does not perform enforcement, physical intervention, or law enforcement duties.

Key Responsibilities

• Greet arriving and departing guests in a friendly, courteous, and professional manner
• Assist guests with parking questions, directions, and locating their vehicles
• Educate guests on parking policies and assist with pay machine operation
• Communicate clearly and respectfully with guests, clients, and teammates at all times
• Escalate guest concerns or operational issues to the Shift Lead or Operations Manager
• Direct vehicle and pedestrian traffic to promote safe and efficient flow
• Assist with traffic control at entrances and exits as needed
• Perform vehicle counts to ensure parking areas do not exceed capacity
• Support daily parking operations as directed by management
• Conduct regular rounds of parking facilities, including garages, lots, and surrounding areas
• Perform mobile patrols using a company vehicle as assigned
• Observe and report safety hazards, fire risks, equipment issues, unauthorized people, or suspicious activity
• Complete basic incident reports for damages, thefts, claims, or safety concerns
• Immediately report accidents, incidents, or unsafe conditions to the Operations Manager or Shift Lead
• Assist with basic upkeep and minor troubleshooting of parking equipment as directed
• Monitor facility conditions and promptly report maintenance or safety issues

Skills, Knowledge and Expertise

• Strong customer service and communication skills
• Ability to observe, document, and report incidents accurately
• Ability to follow procedures and escalate concerns appropriately
• Prior experience in customer service, parking, hospitality, security-adjacent, or facilities roles preferred but not required

REQUIREMENTS:

• Must be at least 18 years of age
• Valid driver's license with an acceptable driving record
• Flexibility to work all shifts.
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E-Verify program to confirm employment eligibility.

PHYSICAL DEMANDS:

• Ability to stand and walk for extended periods, sometimes for the entire shift
• Ability to operate a company vehicle safely and responsibly
• Ability to remain alert, mobile, and professional throughout the shift

WORKING CONDITIONS:

• Work is performed outdoors for extended periods of time including up to the entire duration of a shift, harsh weather conditions: excessive heat, cold, and inclement weather.
• This position thrives on consistency, with repetitive tasks that ensure everything runs like clockwork.

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

About Reimagined Parking

The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. Find out more about the Los Angeles County Fair Chance Ordinance at Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage: .

Our Hiring Process

Stage 3: Phone Screen

Stage 4: On-site Interview

Stage 5: Hired

Stage 1: Applied

Stage 2: Internal Review