Clinical Operations Specialist

Mia AestheticsAt Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.Be a part of a team transforming lives and supporting dreams every day!Clinical Operations SpecialistThe Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F. Paid on-the-job training is provided.Performs clerical and administrative roles as needed to support operationsCharges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.Confirms surgical patient appointments via phone call and written communicationInforms the clinical team of the daily surgery scheduleTakes pre-operative photos and processes electronic prescriptions for doctorsIn charge of preliminary physical test such as vitals needed the day before all surgeriesVerifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery dateTracks inventory for surgical and clinical accessories/supplies for the designated departmentPerforms other duties as assignedEducation & ExperienceGED or High School DiplomaEnjoys working with a high sense of urgencyStrong customer service skillsStrong verbal and written communication skillsStrong computer skillsBilingual in English and Spanish PreferredMia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.