Automotive Service Support- Mentor - Part-time

Classic Auto Group

Job Description
Job Description
Part-Time Automotive Service Clerical Support

Classic Hyundai, in Mentor, Ohio, is seeking a dependable, professional, and customer-focused Part-Time Service Clerical Support Representative to join our Service Department team.
This is an excellent entry-level opportunity for someone who enjoys working with people, is comfortable spending significant time on the phone, and wants to become part of a successful automotive dealership organization.
What You'll Do
The Service Clerical Support Representative assists our Service Department by communicating with customers before and after their appointments. Responsibilities include:
Contacting recent Service customers to follow up and ensure complete satisfaction
Calling customers with upcoming appointments to provide courtesy reminders
Contacting Service customers regarding maintenance and/or safety-related items that may require attention
Providing professional and courteous customer service by phone
Assisting the Service Department with additional clerical and customer follow-up duties as needed
Please note: This is a phone-intensive position.
Work Schedule
Monday Thursday: 3:00 PM 7:00 PM
Friday: 3:00 PM 6:00 PM
Saturday: 7:00 AM 3:00 PM
Total: Approximately 27 hours per week
Benefits & Perks
Our Part-Time Service Clerical Support employees enjoy:
Comprehensive training
Weekly pay by direct deposit
Employee Assistance Program
401(k) Plan eligibility after 2 months of employment
529 College Savings Plan
Manufacturer-sponsored vehicle purchasing programs
Internal discounts on Service & Parts purchases
Opportunities for advancement within the Classic organization
A proven tradition of promoting from within
About Classic Auto Group
Classic Auto Group, of which Classic Hyundai is a part, is based in Northeast Ohio and is ranked among the top dealership groups in the nation. Founded in 1979 by company President James A. Brown, Classic began as a single Chevrolet dealership in Mentor, Ohio and has grown to represent multiple automotive brands at locations throughout Northeast Ohio.
Build Your Career With Classic
Whether you're looking to gain experience, develop your customer service skills, or find an opportunity to grow within the automotive industry, Classic Hyundai is a great place to start.
We have a heritage of promotion from within!

Vacancy posted 2 days ago

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