Warehouse Supervisor

Warehouse Supervisor

This position supervises warehouse and distribution activities to promote safe, efficient, and optimal utilization of our facilities, equipment, and personnel. Ensures work standards are met to receive, put away and ship merchandise in an effective and accurate method. Performs effective, timely communications to respective colleagues and management as necessary. Maintain and protect warehouse integrity and security. Performs all duties safely, accurately and meets set productivity goals.

Essential Duties and Responsibilities

• Send/receive positive communications to responsible colleagues.
• Monitor receiving and shipping procedures to ensure that products are unloaded, received, put away, selected, and loaded in the most efficient manner for the greatest customer satisfaction.
• Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure colleagues are trained in safety, job knowledge, and attainment of performance standards.
• Plan, schedule to cover vacation, holidays, workers compensation, and other shift fill-ins, and coordinate personnel needed to accomplish all warehousing activities.
• Monitor workflow, balance staff between all work areas to maintain an even flow and monitor productivity and volume using the labor management system.
• Monitor colleague's work (labor management) and perform colleague evaluations on an on-going basis to coach them on expectations, reward above average performance, and identify and coach poor performance levels.
• Reduce overtime by utilizing the Daily Planning Tool spreadsheet.
• Work effectively with Transportation to maximize flow of receiving and shipping processes.
• Work with Inventory Control and Operations Systems to ensure that all product integrity is maintained and is properly stored and rotated.
• Foster an environment that encourages colleague involvement, commits to quality of work from self and others, and provides leadership for mutual benefit of the company, customers, and colleagues.
• Ensure that all required colleague records, evaluations, and related documentation are filed in a timely, consistent, and accurate manner.
• Act as a problem solver for colleague relations issues and department needs.
• Work effectively with Inventory Control to minimize warehouse shrink (product loss).
• Responsible for appearance, maintenance, and security of warehouse and equipment.
• Observe and enforce all safety rules to eliminate accidents and injuries.
• Support the safety effort by participating on the safety committee, completing coach cards each week to provide meaningful and helpful feedback to colleagues related to their behaviors (safe/unsafe), and working with the safety department to resolve any safety issues.
• Complete stay interviews with direct reports and follow up on any outstanding items from colleague feedback.
• Review and approve each direct report's time (hours worked, benefit leave time, etc.) in the timeclock, to ensure the details are accurate for payroll purposes and coded correctly to meet the biweekly payroll deadlines.
• Ensure warehouse computers and RF (radio frequency) equipment are used in a safe and professional manner.
• Understand and comply with all applicable company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc.
• Understand and ensure compliance with all applicable State/Federal laws, regulations, and policies (i.e., OSHA, HACCP, etc.).
• Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation.
• Accept additional responsibilities or special projects as requested.

Supervisory Responsibilities

Directly supervise fifteen to twenty-five colleagues. Carry out supervisory responsibilities in accordance with the Sysco Redistribution Center Facilities' policies and procedures and applicable state and federal laws. Recruit, interview, hire, and train colleagues to fulfill staffing requirements. Plan, assign and direct work, evaluate performance, reward, and coach subordinates. Must be able to effectively manage confidential information.

Qualifications

• Must be at least 18 years of age.
• Internal non-exempt candidates must be in a lead position to qualify for the Supervisor position or possess prior lead or supervisory experience.
• Must have excellent written and verbal communication skills between colleagues, peers, and RDC management.
• Must have ability to plan and organize work and time, analyze, and disseminate numerical data, follow policies and procedures, possess basic math skills, and identify and solve problems.
• Must be able to effectively perform in a multi-tasking environment with frequent interruptions.
• Must have basic computer knowledge and experience in Microsoft Suite (Outlook, Word, and Excel).
• Must pass a functional capacity test.

Education and Experience

High school diploma or General Education Degree (GED) is required. Bachelor's Degree is preferred, or three to five years warehouse related experience and/or training, or equivalent combination of education and experience. Completion of a supervisory training program is also required.

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations is required. Ability to write reports, business correspondence, procedure manuals, and to effectively present information and respond to questions from groups of managers, clients, and customers is also required.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent, and to draw and interpret bar graphs.

Reasoning Ability

It is expected that the incumbent will be able to work in a proactive manner, address issues, and solve problems by using previous education and experience in identifying appropriate actions. Problems will vary in complexity and there will not always be a clearly defined solution. Some solutions may require modifying past applications or creating a solution unique to the current situation but within the regulations that would apply.

Certificates, Licenses, Registrations

Certification on material handling equipment is required, or the ability to become certified.

Physical Requirements of the Position

While performing the duties of this job, the colleague is regularly required to talk or hear and to use hands and fingers to operate a computer keyboard and mouse. The colleague is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The colleague is occasionally required to sit. The colleague must frequently lift and/or move up to 40 pounds, occasionally lift and/or move between 41 and 50 pounds, and seldom lift and/or move 51 pounds and up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Job duties are performed in a warehouse environment and is frequently exposed to varying temperatures to include the freezer, cooler, and dry warehouse locations. While performing the duties of this job, the colleague is regularly exposed to fast moving material handling equipment or other mechanical equipment. The colleague is frequently exposed to wet and/or humid conditions, vehicle emissions, contained toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment usually is loud.

Work Hours

This is a full-time position. The incumbent must have the ability to work a varying schedule which might include shift work (days or nights), weekdays or weekends, and some holidays. Work hours may vary, or change based on departmental requirements.

Travel

The position may require some travel to support business needs.