Guest Service/Sales Associate

Guest Service/Sales Associate

Are you passionate about beauty and customer service? Do you want to be part of a vibrant team that values integrity, inclusivity, and excellence? Join our European Wax Center family in Norfolk and help us continue our mission of revealing beautiful skin and building confidence in our guests!

Why Join Us?

At European Wax Center, we believe in living our values every day. Our culture is built on trust, authenticity, and a commitment to delighting our guests. We care about each other, do the right thing, and have fun while being awesome. Here's what sets us apart:

• Diversity & Inclusion: We celebrate the different backgrounds, perspectives, and experiences that make up our team and our guests. Our DE&I Council is dedicated to fostering a diverse, equitable, and inclusive environment.
• Professional Growth: We offer industry-leading training and development opportunities to help you advance your career.
• Positive Work Environment: Our associates love the supportive and collaborative atmosphere at EWC, with 85% of reviews highlighting positive coworker relationships.
• Flexibility: Enjoy flexible schedules that help you balance work and life.
• Compensation & Benefits: Competitive pay, bonuses, and benefits including health insurance, 401K with matching, and paid vacation.

Our Core Values:

• We Care About Each Other: We foster a supportive and caring environment where everyone feels valued and respected.
• We Do the Right Thing: Integrity is at the heart of everything we do. We act with honesty and transparency.
• We Delight Our Guests: Our guests are our top priority, and we go above and beyond to ensure they have an exceptional experience.
• We Have Fun While Being Awesome: We believe that a positive and fun work environment enhances productivity and job satisfaction.
• We Are Courageously Authentic: We encourage our team members to be themselves, share their ideas, and embrace their individuality.

Perks & Benefits:

• Competitive health benefits package (for associates working 30+ hours/week)
• 401K plan with up to 4% matching (for associates working 30+ hours/week)
• Aflac disability plan (for associates working 30+ hours/week)
• Discounts on retail products and waxing services
• Great referral program
• Opportunities for career advancement
• Hourly wage, commission, and bonus program
• Paid vacation (for associates working 20+ hours/week)
• Work in a well-managed, beautiful, and upbeat facility
• EEOC - Equal Opportunity Employer

Your Role:

As a Guest Service Sales Associate, you will be the face of EWC, providing exceptional service and ensuring every guest leaves with a smile. Your responsibilities will include:

• Greeting and assisting guests with enthusiasm and professionalism
• Educating guests about our waxing services and products
• Managing appointments and guest flow to ensure a smooth and efficient experience
• Maintaining a clean and inviting environment
• Collaborating with team members to achieve sales and service goals

What We're Looking For:

• A positive and outgoing attitude with a commitment to delighting our guests
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Flexibility to work evenings and weekends
• Previous customer service experience is preferred but not required

About European Wax Center:

European Wax Center is the largest and fastest-growing franchisor and operator of out-of-home waxing services in the United States. Since 2004, we have provided an unparalleled waxing experience with our innovative Comfort Wax, highly trained wax specialists, and private waxing suites. With over 1,000 locations nationwide, we continue to revolutionize the industry and empower our guests to feel confident and beautiful.

Join us and be a part of the leader in waxing services. Apply today and take the next step in your career with European Wax Center!