Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Customer Experience Leader (24/7 Support)

BNSF Railway Co

BNSF Railway is seeking a seasoned marketing and operations leader for Fort Worth, TX. This full-time role oversees a 24/7/365 team, partner with internal stakeholders to streamline processes, and craft strategic plans aligned with customer needs and long-term vision. The position requires strong leadership, communication, and analytical skills, with occasional remote work days. Join a team that values safety, inclusion, and excellence in serving customers nationwide. #J-18808-Ljbffr BNSF

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Experience Leader (24/7 Support) in Fort Worth, TX vacancy
  • Whole Foods Market seeks an Associate Team Leader to support the Team Leader in running Customer Service and E-Commerce programs at the store level. You will oversee checkout experience, online order fulfillment, and the pickup/delivery process, while monitoring KPIs and... 
    Suggested

    Whole Foods Market

    Colleyville, TX
    4 days ago
  • $168k - $210k

     ...our purpose is to keep customers’ supply chains flowing...  ...great customer experiences and high-quality services.  As a global leader, our commitment to sustainable...  ...Job Posting Title: Senior Director, Global Customer...  ...and continuously supporting the account and delivering... 
    Senior
    Full time
    Contract work
    Local area

    DSV - Global Transport and Logistics

    Fort Worth, TX
    a month ago
  •  ...RV is seeking a friendly and efficient Customer Service Operator to join our Fort Worth...  ...records, and help delegate daily tasks to support a fast-paced, customer-focused environment...  ...diploma or GED is required, with CRM experience considered a plus. #J-18808-Ljbffr Fun... 
    Suggested

    Fun Town RV

    Fort Worth, TX
    4 days ago
  •  ...Region Head, Americas is the senior leader accountable for the end-to-...  ...organizational health of Americas Customer Operations. The role...  ...ACCOUNTABILITIES: Customer experience and business partnership Own...  ...value-creating partner that supports customer success and responsible... 
    Senior
    Hourly pay
    Local area
    Worldwide
    Flexible hours

    Alcon MX

    Fort Worth, TX
    3 days ago
  •  ...everything that was wrong with the ER experience. Since then, we've expanded...  ...hospitals nationwide open 24/7, 365 days a year, and...  ...exotics!) to our immersive, customer-focused experience, which helps...  ...people-centric approach, whether supporting your colleagues or making an... 
    Suggested
    Full time
    Flexible hours
    Night shift
    Weekend work

    Veterinary Emergency Group (VEG)

    Fort Worth, TX
    9 days ago
  • $75k - $90k

     ...PM. Occasional weekend on-call support as needed. Benefits: This position...  ...Manager to lead and develop a customer service team. This role is ideal for a hands-on leader who enjoys coaching employees,...  ...receive an exceptional experience from their first interaction.... 
    Full time
    Local area
    Monday to Friday

    Addison Group

    Bedford, TX
    29 days ago
  • $120k - $165k

     ...unparalleled level of customer service with the fastest...  ...Shirt company; we're a support system for the creator...  ...at Jiffy. This is the senior-most seat over our support and customer experience function: you'll lead the...  ...accountable, hands-on leader who can coach the floor... 
    Local area

    Jiffy

    Fort Worth, TX
    4 days ago
  • $55k - $70k

     ...Job Description Job Description Customer Care Manager Restoration Solutions  ·...  ...has outpaced the management structure supporting it. We have a talented customer care team...  .... This role exists to own the customer experience from first contact to closed job, ensure... 
    For contractors

    Restoration Solutions

    Fort Worth, TX
    a month ago
  •  ...like, and we’re looking for leaders who want to be part of something...  ...meaningful. No Healthcare Experience? Perfect. We don’t hire for medical...  ...teach you everything else. Customer Experience Supervisor | Fort...  .... You’ll coach your team, support them through challenges, and... 

    Serenity Mental Health Centers

    Fort Worth, TX
    2 days ago
  •  ...Guest Experience Manager Requisition ID 2026-82493 Category Front...  ...industry's most experienced hotel management leaders, the company is a trusted partner for...  ...competitive benefits package designed to support your health, well-being, and financial future... 
    Full time
    Temporary work
    Work at office
    All shifts
    Night shift

    Highgate Hotels

    Fort Worth, TX
    3 days ago
  •  ...Customer Service Representative Start Date: 11/16/2026 Location: Remote, but must be...  ...guided workflows, suggest next steps, and support summarization of customer interactions...  ...: Minimum 1 year of customer service experience in a customer-facing role (e.g., call center... 
    Senior
    Remote work
    Monday to Friday
    Shift work

    Axelon Services Corporation

    Fort Worth, TX
    5 days ago
  •  ...Job Title Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas...  ...Responsibilities Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to monthly... 
    Senior
    Work experience placement
    Afternoon shift

    salesandmarketing.com

    North Richland Hills, TX
    3 days ago
  •  ...Job Description Title: Senior Account Associate - Commercial...  ...Time Zones Only | Location/Supporting: Longwood, FL | Book Focus:...  ...Provide administrative and customer service support to the account...  ...3+ years of customer service experience in the insurance industry ~... 
    Senior
    Contract work
    Remote work

    Insurance Office of America

    Saginaw, TX
    2 days ago
  • $100k

     ...people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU)...  ...an Impact Actively and consistently support all efforts to simplify and enhance the customer experience. Meet or exceed established monthly sales performance... 
    Senior
    Work experience placement
    Local area
    Visa sponsorship
    Afternoon shift

    Charter Communications

    North Richland Hills, TX
    2 days ago
  •  ...Corporation is a global leader in healthcare supply...  ...opportunities that make our customers and partners more...  ...perspective and experience are valuable assets that...  ...McKesson is seeking a Senior Director, Agentic Service...  ...customers. Initial scope is supporting Customer Experience... 
    Senior

    McKesson

    Fort Worth, TX
    5 days ago
  • A local pizza restaurant in Fort Worth is seeking a Support Team Member to provide exceptional service and maintain a fun atmosphere...  ...physical demands. Join us and be part of a team that values creating memorable experiences for our guests. #J-18808-Ljbffr Hideaway Pizza
    Local area

    Hideaway Pizza

    Fort Worth, TX
    4 days ago
  •  ...and external resources and providing an exceptional customer experience each day for every customer. The Senior Facility Manager will manage the relationship with...  ...thresholds within the facility. Customer Support Work with centralized Implementation Managers to... 
    Senior
    For contractors
    Work experience placement
    Work at office
    Local area

    CyrusOne

    Fort Worth, TX
    1 day ago
  • $50k

     ...Mechanical NTD Mechanical is a trusted leader in commercial HVAC, mechanical, and...  ...delivering reliable, high‑quality support with a strong focus on customer satisfaction and technical...  ...of dispatching or customer service experience in HVAC, mechanical, or construction... 
    Senior
    Full time
    Local area

    NTD Mechanical

    Fort Worth, TX
    11 days ago
  •  ...and external resources and providing an exceptional customer experience each day for every customer. The Senior Facility Manager will manage the relationship with...  ...thresholds within the facility. Customer Support Work with centralized Implementation Managers to... 
    Senior
    Full time
    For contractors
    Work experience placement
    Work at office
    Local area
    Immediate start
    Worldwide

    CyrusOne

    Fort Worth, TX
    2 days ago
  • $15 per hour

     ...free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced...  ...Ensures all crew members are Wowing the Customer through personal contact with customers....  ...site to discover all the perks and support we offer! From health coverage to financial... 
    Hourly pay
    Local area
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    Five Below

    Fort Worth, TX
    2 days ago
  •  ...Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction... 
    Remote work
    Work from home
    Flexible hours

    Nexora Talent

    Fort Worth, TX
    a month ago
  •  ...of the Hubs & Gateways Team within the Customer Experience Division. Responsible for planning, leading...  ...in collaboration with other department leaders such as Customer Care, Facilities, and...  ...all the right tools, resources and support you need. 401(k) Program: Available upon... 
    Senior
    Work experience placement
    Local area
    Flexible hours

    American Airlines

    Fort Worth, TX
    3 days ago
  •  ...Program Director – Office Operations & Customer ServiceBenefits/Perks Team-based atmosphere...  ...skills and gain hands-on management experience Online training and professional...  ...a highly organized, technology-focused support role that works closely with the Program... 
    Work at office
    Work from home

    i9 Sports - West/Southwest Fort Worth, TX

    Fort Worth, TX
    23 days ago
  • Atkore in Fort Worth, TX is seeking a Customer Service Account Manager II to manage the order process, drive on-time delivery, and enhance the customer experience across the company. Reporting to the Customer Service Manager, you will coordinate with sales agents and cross... 
    Senior

    Atkore

    Fort Worth, TX
    5 days ago
  •  ...Westrock (NYSE:SW) is the go-to leader and partner of choice in...  ...meaningful value for shareholders, customers, employees and the...  ...will simultaneously provide support to the leadership team by coaching...  ...customer service leadership experience. 5+years of customer service... 

    Smurfit Westrock

    North Richland Hills, TX
    2 days ago
  •  ...Connected Customer Supervisor The Connected Customer Supervisor is a Floor & Decor supervisor...  ...functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. Successful connected customer supervisors... 
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Floor & Decor Holdings

    Fort Worth, TX
    4 days ago
  •  ...Entertainments in Texas is seeking an Entertainment Supervisor to support theatrical shows, experiences, and production elements across all phases, from pre-...  ...help develop SOPs for smooth operations; a proactive leader with a passion for guest experiences. #J-18808-Ljbffr... 
    Senior

    Merlin Entertainments

    North Richland Hills, TX
    3 days ago
  • $1,301 - $1,450 per week

     ...throughout your journey. You will also be connected with a full support team that was rated #1 in Nursing Satisfaction by MIT Sloan Management...  ...· Day-1 401K with company matching after 6 months · 24/7 support · Clinical support throughout your assignment 30757... 
    Full time
    Contract work
    Local area
    Immediate start
    Shift work

    TravelNurseSource

    Fort Worth, TX
    1 day ago
  • $1,390 - $1,541 per week

     ...Healthcare offers a full benefits package, 24/7 support, and a responsive, traveler-first...  ...Qualifications: ~2 year of recent experience in area of specialty preferred ~ Valid...  ...Health, Dental, and Vision Insurance ~ Customized Housing Options ~ Life and Disability... 
    Full time
    Contract work
    Immediate start
    Flexible hours
    Shift work

    TravelNurseSource

    Fort Worth, TX
    1 day ago
  •  ...We are currently seeking an exceptional Customer Service Coordinator here at Incora. As the...  ...service level targets are maintained to support the achievement of customer service...  ...combination of education and relevant work experience in sales, is preferred 5-7 Years of combined... 
    Full time
    Contract work
    Work experience placement
    Work at office

    Pattonair USA, Inc.

    Fort Worth, TX
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Customer Experience Leader (24/7 Support). Be the first to apply!