Traffic Control Officer

Traffic Control Officer

Pay Range: $23.00-$23.65

Terminal Security Solutions (TSS) is an MTSA regulated maritime facilities security firm, providing customer service-focused solutions coupled with tailored operating procedures, cutting-edge training programs, security technology and the requisite oversight to operate in today's heavily regulated and fast-paced cruise, cargo, and port industries. Our mission is to consistently deliver safe, efficient, innovative and environmentally responsible maritime operational solutions for our customers.

The Traffic Control Unarmed Private Security Guard supports safe, efficient vehicle and pedestrian movement at Pier 91. The role provides direction at intersections, crosswalks, and terminal access points while supporting basic security awareness duties consistent with FSP (Facility Security Plan), including monitoring entry, reporting unsafe behavior, and aligning with MTSA and facility access protocols. This is an outdoor, guest-facing role requiring attentiveness, clear communication, and safety-driven judgment.

Key Responsibilities

Traffic Direction & Pedestrian Safety

• Direct vehicles at intersections, entry/exit points, and parking areas to maintain orderly flow during cruise operations and peak traffic times.
• Assist pedestrians and guests with safe crossings; identify and mitigate potential conflicts between vehicles and foot traffic.
• Set up and maintain traffic cones, barricades, and signage to guide drivers through designated routes.

Access & Safety Monitoring

• Monitor vehicle entry into controlled or restricted areas and report concerns to Supervisors.
• Maintain visibility and awareness of surroundings, reporting unsafe conditions, hazards, or suspicious activity promptly.
• Support Port expectations regarding basic TWIC awareness and controlled-area protocols at traffic chokepoints.

Customer Service & Communication

• Provide friendly, professional assistance to guests, drivers, vendors, and contractors.
• Use clear hand signals, verbal instructions, and radio communication to maintain safe operations.
• Direct questions or operational issues to Supervisors when needed.

Incident Response & Reporting

• Respond calmly to minor on-site incidents such as traffic collisions, injuries, or hazards.
• Complete brief activity or incident reports as assigned using approved formats.
• Support and participate in Port traffic and safety drills when requested.

Physical Demands & Work Environment

• The physical demands described here represent those that are typically required to perform the essential functions of this position.

For operations roles: This role requires the ability to stand, walk, bend, and lift up to 20 pounds. It may involve regular exposure to outdoor environments and active work sites. Use of personal protective equipment (PPE) is required.

• Work Environment:

For operations roles: Work may be performed in both indoor and outdoor environments, including active job sites with varying weather conditions and potential exposure to noise, dust, and other occupational hazards. Safety protocols and personal protective equipment (PPE) are provided and required as appropriate.

Benefits

• Referral bonus (Restrictions Apply).
• Holiday pay, when worked.
• Daily Pay available.
• Employee Assistance Program (EAP).

Why Join Us

At Terminal Security Solutions, our people are our most valuable asset. We foster a collaborative, inclusive environment where team members feel valued, supported and empowered to grow with us. Whether you are starting your career or looking for the next step, we are committed to investing in your development, offering clear pathways for advancement, ongoing training and leadership development.

With operating areas across CA, FL, IN, NC, NJ, OR, SC, TX and WA, we continue to impact diverse communities and industries. We provide equal employment opportunities to all employees and applicants without regard to race, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other legally protected status.

If you require reasonable accommodation to apply for a position or to perform the essential functions of a role, please contact View email address on click.appcast.io.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.