Patient Access Representative
Family Medicine of Mount Pleasant P.C.
Job Description
Job Description
We are seeking a reliable and customer-focused Patient Access Representative to join our team. This role serves as the first point of contact for patients, ensuring a positive experience while supporting front-end operations.
Responsibilities
- Greet patients and visitors in a professional and welcoming manner
- Register patients and verify demographic and insurance information
- Schedule, confirm, and manage patient appointments
- Answer incoming calls and direct inquiries appropriately
- Ensure accurate and timely data entry in the electronic health record (EHR)
- Maintain patient confidentiality in accordance with HIPAA guidelines
- Verify insurance eligibility and benefits prior to appointments
- Collect co-pays, balances, and payments at time of service
Qualifications
- High school diploma or equivalent required
- Previous experience in healthcare, customer service, or front desk operations preferred
- Experience with EHR systems and scheduling software is a plus
Skills & Abilities
- Excellent customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accurate documentation skills
- Professional, dependable, and team-oriented attitude
- Basic computer and EHR system proficiency
Come and be a part of our TEAM! We love what we do, and we are here for you.
Family Medicine of Mt. Pleasant PC is a leading healthcare provider dedicated to offering comprehensive medical services to individuals and families in the Mt. Pleasant, lowa area.
If you are passionate about making a positive impact on the lives of patients and are interested in joining our team, please submit your resume and cover letter.
Company Description
Family Medicine of Mt. Pleasant P.C. is Southeast Iowa's premier comprehensive primary care clinic – helping patients with acute, chronic, and preventative health care.
Company Description
Family Medicine of Mt. Pleasant P.C. is Southeast Iowa's premier comprehensive primary care clinic – helping patients with acute, chronic, and preventative health care.
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