Part-Time Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate Bilingual English/Spanish in Miami, FL (Saturday Hours Required)

As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays.

Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.

Process money transfer transactions and efficiently manage cash register operations.

Uphold loss prevention protocols, strictly adhering to company policies and store standards.

Handle money transfer procedures and related services, ensuring accuracy and compliance.

Manage company funds, ensuring precise reconciliation with daily receipts and records.

Implement strong security measures to safeguard company funds and maintain financial integrity.

Perform daily reconciliation of money transfers to ensure accuracy and transparency.

Provide timely and accurate updates to customers regarding the status of their orders.

Prior experience in customer service.

Prior experience handling financial transactions.

Fluency in both English and Spanish, with strong communication skills in both languages required.

Experience working with Microsoft Office Suite and general computer literacy.

Work Shift 100% IN PERSON - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time.

Location (in-person): 1844 SW 8th Street, Miami, Florida 33135 Western Union inside of Oportun!

The 1844 SW 8th Street, Miami, Florida 33135 location has standard operation hours Monday to Friday, 11:00 AM to 6:30 PM Eastern Time (ET) and Saturday, 10:00 AM to 4:00 PM ET. The Part-Time Retail Sales and Customer Service Associate will work 20-25 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.

Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Your United States specific benefits include:

• Medical, Dental, Vision, and Life Insurance
• Tuition Assistance Program
• Student Loan Paydown Program
• Employee Discount Program
• 401K Plan

The hourly rate is $17.50 per hour.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.