Maintenance Technician

Maintenance Technician |The Preserve | Ruston, Louisiana

Position Overview A maintenance technician does more than repair what is broken. The best technicians protect the resident experience, keep the community operating safely, and solve problems before they become larger and more expensive. RISE is hiring a Maintenance Technician to join the team at The Preserve in Ruston, Louisiana . In this role, you will complete apartment and community repairs, respond to resident work orders, prepare homes for move-in, and help maintain the appearance and functionality of the property. We need someone who takes pride in their work, communicates clearly, and understands that a completed work order is not enough—the repair needs to be done correctly, the workspace needs to be left clean, and the resident needs to know the problem was resolved. Why RISE At RISE, maintenance is not treated as a background function. It is one of the most important parts of the resident experience. You will work with a team that values accountability, urgency, and doing the job right the first time. This position offers the opportunity to strengthen your technical skills, take ownership of meaningful work, and contribute directly to the success of the community. Key Responsibilities

• Complete resident work orders accurately, safely, and within established response-time expectations.
• Diagnose and repair issues involving plumbing, electrical systems, appliances, HVAC equipment, carpentry, drywall, locks, and other apartment components.
• Prepare vacant apartments for new residents by completing repairs, replacements, inspections, and preventative maintenance.
• Assist with move-in and turnover activities during high-volume periods.
• Perform routine inspections of apartments, buildings, grounds, equipment, and common areas.
• Identify potential maintenance or safety concerns and report them before they become larger problems.
• Support preventative maintenance programs for community systems and equipment.
• Maintain accurate records of completed work orders, materials used, and follow-up needs.
• Communicate professionally with residents regarding scheduled repairs, entry into apartments, and completed work.
• Maintain tools, equipment, maintenance areas, and inventory in a clean and organized condition.
• Follow company safety procedures, OSHA requirements, and applicable local regulations.
• Participate in the rotating on-call schedule and respond to after-hours maintenance emergencies.
• Assist the maintenance and property management teams with special projects and community needs.

What Success Looks Like

• Work orders are completed promptly and correctly.
• Residents receive clear communication and professional service.
• Apartment turns are completed on schedule and meet move-in standards.
• Repeat service requests are minimized because repairs are handled thoroughly.
• Maintenance areas, tools, and inventory remain organized and properly maintained.
• Safety concerns are recognized and addressed quickly.
• You can be trusted to work independently, follow through, and communicate when additional support is needed.

Qualifications

• High school diploma or equivalent required.
• Previous apartment, residential, commercial, or facilities maintenance experience preferred.
• Working knowledge of plumbing, electrical, appliances, carpentry, drywall, and general repair.
• HVAC experience preferred.
• EPA certification preferred or required based on assigned HVAC responsibilities.
• Ability to troubleshoot problems and determine the appropriate repair.
• Strong time-management and organizational skills.
• Professional communication and customer-service skills.
• Ability to use mobile devices, work-order systems, and basic computer applications.
• Valid driver’s license and reliable transportation may be required.
• Ability to participate in an on-call rotation, including evenings, weekends, and holidays when scheduled.
• Ability to perform the physical requirements of the position, including lifting, carrying, climbing, bending, kneeling, and working indoors or outdoors in varying weather conditions.

This Position May Be a Fit If You do not walk past a problem and assume someone else will handle it. You take pride in diagnosing the real cause of an issue instead of applying a temporary fix. You understand that residents may be frustrated when something in their home is not working, and you can remain professional while getting the problem resolved. You are dependable, resourceful, and comfortable working with your hands. Most importantly, when you say a job is finished, the team can trust that it is actually finished. About RISE RISE is a vertically integrated real estate organization focused on developing, building, and managing communities where people can live, work, and thrive. Our teams are committed to creating strong resident experiences, delivering results, and taking pride in the communities we serve. AI Hiring Disclaimer RISE may use artificial intelligence tools to assist with certain administrative portions of the recruiting process, such as organizing or reviewing application materials. These tools do not make final hiring decisions. All employment decisions are made by members of the RISE hiring team.