Restaurant Supervisor, 1919 Kitchen & Tap at Lambeau Field

Dining Room Supervisor

Delaware North Sportservice is searching for a part-time Dining Room Supervisor for Lambeau Field in Green Bay, Wisconsin. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position.

Pay $18.00 - $18.00 / hour

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Supervise the activities of all team members assigned to the floor; ensure that breaks occur promptly
• Train new and existing team members under the direction of management
• Ensure compliance with all departmental and organizational policies and procedures
• Maintain a safe and clean environment for guests and team members
• Assist managers in training and development of the team, and conduct team member 1-on-1 sessions
• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs
• Supervise hourly team members in the daily performance of their duties
• Ensure the venue is adequately stocked with all products and supplies needed for service

More about you

• Minimum 18 years of age
• Minimum 2 years of related experience is required
• Basic math skills
• Basic computer skills, including word-processing, spreadsheets, and e-mail, are required
• Demonstrate skill in dealing with guest complaints, using active listening skills to maintain the guest's goodwill
• High school diploma or GED preferred

Physical requirements

• Ability to remain on feet for the entire length of the shift, constant standing, walking, bending, reaching, and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift, balance, and move large food trays, weighing up to 50 lbs.
• Visual acuity and hearing sufficient to take orders and prepare bills
• The majority of time is spent alternating between the indoor, climate-controlled environment of the restaurant and the temperature fluctuations of the warehouse and kitchen

Shift details

Days Evenings Events Holidays Weekends

Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Together, we're shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.