Problem Manager: ITIL Lead for Root Cause & Prevention

ASM Research in Pierre, South Dakota is seeking a Mid-level Problem Manager to oversee the lifecycle of problems within enterprise IT services. This role is vital in identifying root causes of ongoing incidents and implementing corrective actions. Key responsibilities include leading investigations, coordinating technical teams, and maintaining a known error database. A Bachelor's degree in IT or related field and 4–7 years of experience in problem management are required. The role offers compensation ranging from $99,300 to $140,737 based on various factors. #J-18808-Ljbffr