Resident Transporter

Job DescriptionJob DescriptionAre you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation? New Hanover House is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at New Hanover House.Why Join New Hanover House?At New Hanover House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:Competitive pay ratesComprehensive health, dental, and vision insurancePaid time off and holidaysOngoing professional development opportunitiesCompany-paid life insuranceCompany-paid Employee Assistance ProgramEssential Duties and Responsibilities:Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.Qualifications:High school diploma or equivalent (required)Valid driver’s license with a clean driving record (required)Previous experience in a transportation, healthcare, or customer service role (preferred)Ability to safely operate a passenger transport vehicle (training provided if necessary)Strong communication and interpersonal skillsCompassion for and a desire to work with the elderlyAbility to assist residents with mobility needs, including wheelchairs and walkersIf you’re a caring and responsible individual who enjoys helping seniors remain active and engaged, apply today to make a meaningful impact as a Resident Transporter at New Hanover House!