Lead Help Desk & Technical Excellence
R.K. Black, Inc.
R.K. Black, Inc. in Oklahoma City is seeking a Help Desk Manager to lead our front-line technical support team in a fast-paced MSP environment. You’ll blend strategic leadership with hands-on troubleshooting, oversee daily operations, coach staff, and drive improvements to deliver outstanding client service. You’ll manage schedules, monitor KPIs, develop training and certification plans, and partner with engineering teams on new solutions. #J-18808-Ljbffr R.K. Black, Inc.
Vacancy posted 14 hours ago
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