Retail Cosmetics Sales Leader - Prestige Beauty, Belden Village Mall - Full Time

Macy’s is more than just a store. A story about innovations and customers and colleagues. As a Leader, Prestige Selling at Macy’s, you play a key role in driving sales, elevating the customer experience, and supporting the success of our Beauty As the expert across multiple prestige cosmetics brands, you combine strong product knowledge, leadership skills, and a passion for beauty to create a high-performing and customer-focused environment.

In this role, you will lead by example - engaging with customers to deliver personalized service, coaching Beauty Advisors to meet performance goals, and executing events and brand strategies to grow market share. store leadership to deliver consistent business results. others and stay on top of beauty trends makes you a trusted resource and a polished, organized, and fully prepared to welcome customers. tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends-so you're equipped to lead customer. * On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand You lead by example, jumping in to support merchandising updates You help the team Finish Strong - by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch. * our customers and communities. * take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Deliver exceptional customer service through personalized consultations and outreach and follow-up * Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and Plan and execute in-store and vendor-led events to drive traffic and Maintain brand standards through proper merchandising, hygiene, and stock replenishment * Collaborate with vendors, personal stylists, and store leadership to optimize Responsible for acquiring new customers by opening credit accounts and Resolve customer concerns in a professional and customer-first manner * Stay informed on new launches, best-sellers, and beauty trends to support Manage multiple priorities in a fast-paced environment with strong attention Available to work a flexible schedule including days, nights, weekends, and holidays * 3-5 years of relevant retail, beauty, or leadership experience preferred * Flexible availability, including days, evenings, weekends and holidays with Understand and communicate effectively with customers, co-workers, and Read and understand employment policies and safety rules/procedures in English

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Merchandise discounts * Performance-based incentives * Employee Assistance Program with mental health counseling and legal/financial Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!