Technical Program Manager

Drive the technical and operational success of new product introduction and sustaining programs from development through hyperscale volume production Lead and align cross-functional engineering teams, including Product Engineering, Supplier Quality Engineering, Test Engineering, and DFx Serve as the primary technical escalation point for ferrule production process issues Drive root cause analysis, corrective actions, and permanent issue resolution Lead contract manufacturer preparation for pre-production builds Own technical readiness assessments of contract manufacturers, including processes, tooling, and quality systems Drive technical decisions on process design, yield improvement, and manufacturability Lead technical deep-dives and investigations for critical production issues Guide engineering teams through complex product design, process engineering, and manufacturing challenges Evaluate process technologies, equipment, and methods to improve quality, throughput, and cost-efficiency Collaborate with contract manufacturers’ technical teams to troubleshoot production issues on-site or remotely Ensure solutions align with 3M quality standards, reliability requirements, and regulatory guidelines Communicate technical risks, findings, and recommendations to engineering leadership and cross-functional stakeholders Mentor and provide technical guidance to engineers Requirements Bachelor’s degree or higher (completed and verified prior to start) Seven (7) years of combined experience in product engineering, process engineering, manufacturing engineering, or technical program management within a hardware/optics manufacturing environment Five (5) years of experience leading or directly supporting new product introduction (NPI) programs from development through mass production Five (5) years of hands-on experience with root cause analysis and corrective action processes, including 8D,

DMAIC

, and fishbone/Ishikawa analysis Three (3) years of experience working directly with contract manufacturers or external manufacturing partners Willingness and ability to travel domestically and internationally, up to approximately 25% of the time Must be legally authorized to work in country of employment without sponsorship for employment visa status Ability to satisfy U.S. Export Control Laws assessment requirements Master’s degree in Mechanical Engineering, Materials Science, Manufacturing Engineering, or related technical field Experience with fiber optic components, connectors, or ferrule manufacturing processes Background in high-volume, hyperscale, or precision manufacturing environments Familiarity with DFx, DFM, and DFT principles Experience with SPC, Cpk/Ppk, and yield improvement methodologies Working knowledge of ISO 9001, IATF 16949, or similar quality systems Experience with PLM, MES, or quality management software such as Windchill, SAP QM, or Minitab Experience mentoring and developing junior engineers or technical team members Strong communication skills and experience presenting technical findings to senior leadership and cross-functional stakeholders Experience in a global, matrixed organization with cross-time-zone collaboration Demonstrated ability to lead cross-functional technical teams to resolve complex production issues Core Competencies Demonstrates expertise in leading new product introduction programs and managing cross-functional engineering teams within a hardware manufacturing environment. Proficient in root cause analysis, corrective actions, and ensuring compliance with quality standards and regulatory guidelines. Highest-signal resume keywords New Product Introduction (NPI) Root Cause Analysis Contract Manufacturer Collaboration Process Engineering Quality Management Systems ATS Optimization Keywords Hard Skills Product Engineering Process Engineering Manufacturing Engineering Root Cause Analysis 8D DMAIC SPC Cpk/Ppk DFx Principles Fiber Optic Manufacturing Soft Skills Strong Communication Skills Mentoring Cross-Functional Leadership Certifications & Qualifications Bachelor’s Degree Master’s Degree in Mechanical Engineering

ISO 9001

IATF 16949

Industry Keywords Hyperscale Manufacturing Precision Manufacturing Quality Standards Regulatory Guidelines Manufacturing Processes Tools & Technologies PLM Software MES Software Windchill

SAP QM

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