Customer Service Representative

Job Description

Job Description

Customer Service Representative

Mag Instrument, Inc., a highly successful manufacturer of the Mag-Lite flashlight, has an immediate opening for a Customer Service Representative in our Sales department.

· Successful candidate will have a “customer first” attitude as well as 2-3 years' experience in sales administration or customer service.

· Must be able to handle a high volume of calls, take customer orders and handle all necessary sales paperwork

· Excellent organizational, interpersonal, and written & verbal communication skills are essential.

· EDI experience with major retail partners required.

· Strong computer skills using Microsoft Excel, Word, E-mail and Internet.

· Manufacturing background is preferred.

· Ability to assist other departments on as needed basis

· Must be a team player and able to handle high volume of document filing.

 

Qualified candidates can mail, fax, or e-mail (MS Word format) resume to:

 

MAG INSTRUMENT, INC.

2001 S. Hellman Ave.

Ontario, CA 91761

Fax: View phone number on ziprecruiter.com

View email address on ziprecruiter.com

 

Mag Instrument, Inc. is an equal opportunity employer

For more information about Mag Instrument, Inc. please visit us at

 

 

Company Description

Mag Instrument, Inc. was started in 1955 by the President and founder of the Company, Anthony (Tony) Maglica. Mag was first housed in a small private garage with only one employee, Mr. Maglica. Today, in contrast, the Company's operations are spread over eleven different buildings totaling almost 700,000 square feet.

Established in 1974 Mag Instrument, Inc. (Mag) is a family-owned manufacturer of the premier Mag-Lite® line of portable lighting products. It is by integrating the latest in manufacturing methods along with our dedicated, involved, and knowledgeable people that provides Mag with the edge that makes us the best in our field. Every Mag Instrument flashlight, no matter where in the world it ends up, originates from the manufacturing facility in Ontario, CA.

Mr. Maglica utilizes a hands-on leadership style with a core philosophy-consistent and superior quality of Mag products, outstanding customer service, integrity, honesty, innovative production and business processes, and fair treatment, respect, and equal opportunity for all Mag employees.

The success of Mr. Maglica's philosophy is evident by the recognition and awards Mag has received. Mag products were named "one of the 99 best products America makes best" by Money and Fortune magazines. Additionally, in 1996, Mr. Maglica was named Entrepreneur of the Year for the Southern California Inland Empire.

Mag's quality has not only been recognized in America, but Mag also has been the recipient of international design awards in Japan and Germany. This international recognition has made Mag products known world-wide and Mag's international business has grown steadily over the past several years.

Mag is proud of the fact its portable lighting products are designed in the U.S.A. and produced by American workers. Mag has withstood the upward pressures on its prices - having never increased prices to its customer since 1979. By continually implementing innovative production and business processes Mag has also been able to resist the temptation to "outsource" its flashlight manufacturing outside the U.S.A.

Company Description

Mag Instrument, Inc. was started in 1955 by the President and founder of the Company, Anthony (Tony) Maglica. Mag was first housed in a small private garage with only one employee, Mr. Maglica. Today, in contrast, the Company's operations are spread over eleven different buildings totaling almost 700,000 square feet.\r\n\r\nEstablished in 1974 Mag Instrument, Inc. (Mag) is a family-owned manufacturer of the premier Mag-Lite® line of portable lighting products. It is by integrating the latest in manufacturing methods along with our dedicated, involved, and knowledgeable people that provides Mag with the edge that makes us the best in our field. Every Mag Instrument flashlight, no matter where in the world it ends up, originates from the manufacturing facility in Ontario, CA. \r\n\r\nMr. Maglica utilizes a hands-on leadership style with a core philosophy-consistent and superior quality of Mag products, outstanding customer service, integrity, honesty, innovative production and business processes, and fair treatment, respect, and equal opportunity for all Mag employees.\r\n\r\nThe success of Mr. Maglica's philosophy is evident by the recognition and awards Mag has received. Mag products were named "one of the 99 best products America makes best" by Money and Fortune magazines. Additionally, in 1996, Mr. Maglica was named Entrepreneur of the Year for the Southern California Inland Empire.\r\n\r\nMag's quality has not only been recognized in America, but Mag also has been the recipient of international design awards in Japan and Germany. This international recognition has made Mag products known world-wide and Mag's international business has grown steadily over the past several years.\r\n\r\nMag is proud of the fact its portable lighting products are designed in the U.S.A. and produced by American workers. Mag has withstood the upward pressures on its prices - having never increased prices to its customer since 1979. By continually implementing innovative production and business processes Mag has also been able to resist the temptation to "outsource" its flashlight manufacturing outside the U.S.A.