Overnight Customer Service Representative 2AM-10AM

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development

Job Title: Cleaner

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
Stock locker room with proper paper product
Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.
Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitnesss lost and found policy immediately.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

Minimum Qualifications

Honesty and good work ethic

Physical Demands

Standing and walking at least 75% of the shift
Reach and feel with hands/fingers/arms at least 75% of the shift.
Climb, balance, kneel and crouch less than 20% of the shift.
Talking with members/staff less than 30% of the shift
Must be able to lift over 100 lbs. less than 20% of the shift.
May encounter toxic chemicals less than 30% of the shift.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness