Service Advisor/ASM

Service Advisor

Honda Morristown | Hudson Automotive Group

$80,000 - $100,000+ Yearly Earning Potential for Top Performers

Manufacturer Incentives | Flexible Schedule | Career Growth Opportunities

$80,000 - $100,000+ Annual Earning Potential

Additional Manufacturer Incentives & Performance Bonuses

Flexible 5-Day Work Week with Alternating Saturdays

Accrued PTO

Company-Provided Training & Career Development

Internal Advancement Opportunities

High-Volume Service Department with Strong Customer Traffic

Supportive Leadership Team Focused on Your Success

Are you a customer-focused professional who thrives in a fast-paced environment and enjoys building relationships while helping customers?

Honda Morristown, a Hudson Automotive Company, is actively seeking motivated Service Advisors to join our award-winning, high-volume service team.

This is an outstanding opportunity for experienced Service Advisors, automotive professionals, or customer service professionals looking to grow their careers while maximizing their earning potential. If you're passionate about delivering exceptional customer experiences and enjoy working in a performance-driven environment, we want to hear from you.

$80,000 - $100,000+ Annual Earning Potential for Top Performers

Additional Manufacturer Incentives & Bonuses

Flexible 5-Day Work Week with Alternating Saturdays

High-Volume Service Department with Consistent Customer Traffic

Company-Provided Training & Professional Development

Internal Advancement Opportunities

Promote-From-Within Culture

Accrued PTO

Employee Discounts on Vehicles, Parts & Services

Career Growth Opportunities Throughout Hudson Automotive Group

As a Service Advisor, you'll serve as the primary connection between our customers and service department.

Key Responsibilities

• Greet customers and create a positive service experience
• Listen to customer concerns and accurately document repair and maintenance needs
• Guide customers through the service and repair process
• Present maintenance recommendations and repair solutions professionally
• Provide service estimates, timelines, and repair updates
• Coordinate with technicians to ensure efficient repair completion
• Communicate additional service recommendations when needed
• Manage repair orders from write-up through vehicle delivery
• Develop long-term customer relationships through trust and outstanding service
• Help achieve department goals while maintaining exceptional customer satisfaction

Required

• Previous customer service experience
• Proven ability to deliver an exceptional customer experience
• Excellent communication and interpersonal skills
• Ability to guide customers throughout the service process
• Strong emotional intelligence and problem-solving skills
• Professional, dependable, and customer-focused attitude

Preferred

• Previous Automotive Service Advisor experience
• Automotive service or sales experience
• CRM software experience
• Experience working in a high-volume customer-facing environment

Benefits We Offer

• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation & Holidays
• Accrued PTO
• Employee Development & Training Programs
• Career Advancement Opportunities
• Employee Discounts on Vehicles, Parts & Services
• Balanced Work Schedule

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned and operated automotive organization with more than 50 dealerships and over 4,500 employees across eight states throughout the Southeast.

Our success is built on attracting talented people, investing in their development, and creating opportunities for long-term career growth. We believe in promoting from within and helping our employees achieve their professional goals.

Ready to Join a Winning Team?

If you're looking for a career with exceptional earning potential, professional development, advancement opportunities, and a dealership culture built around success, apply today and join the Honda Morristown team.

Build Relationships. Deliver Exceptional Service. Grow Your Career at Honda Morristown.

Honda Morristown and Hudson Automotive Group are Equal Opportunity Employers. Employment is contingent upon successful completion of applicable pre-employment screenings and verification of qualifications.