HVAC Service Technician / Residential

Job Description

Job Description

With over 20 years of proven success, Monkey Wrench Plumbing, Heating, Air & Electric is founded upon a commitment to excellence, high standards, and an unwavering dedication to both team and customer satisfaction. Central to our values is our mission: to provide an elevated service experience to our members and their homes. We invest in our people, support their professional growth, and consistently strive to deliver exceptional service—both within our organization and to the communities we serve.

 
We’re currently seeking a motivated HVAC Service Technician to join our team. As a Service Technician, you will diagnose, service, and maintain residential HVAC systems with attention to detail and care, contributing to high-quality workmanship and exceptional customer satisfaction in a collaborative, team-focused environment.

 
What We Offer:

• Stable Monday–Friday schedule with occasional overtime and weekends as needed
• Vibrant company culture with regular events and team celebrations
• Growth and advancement opportunities through ongoing training and career development
• Supportive, team-based environment with caring, engaged leadership
• Comprehensive benefits including health, dental, vision, and life insurance
• 401(k) retirement savings plan
• Paid time off (PTO) for personal time and rest
• Paid training programs to help you grow professionally
• Competitive hourly pay: $24/hourly + Bonus performance Plan

Key Responsibilities:

• Install, maintain, and repair residential HVAC systems—including furnaces, air conditioners, heat pumps, ductwork, and ventilation systems—in compliance with manufacturer specifications and local building codes.
• Review and interpret blueprints, schematics, and technical drawings to determine system layout and installation requirements.
• Perform electrical, refrigerant, and gas line connections for HVAC systems, ensuring proper grounding, sealing, and compliance with safety standards.
• Conduct system testing using diagnostic tools to identify leaks, measure pressure, and verify performance; adjust settings to optimize functionality and energy efficiency.
• Collaborate with internal teams and external trades (e.g., electricians, plumbers, installation coordinators, sales supervisors) to ensure smooth project execution and system integration.
• Educate homeowners on system operation, routine maintenance, and energy-saving practices to promote long-term system performance and customer satisfaction.
• Accurately document work performed, including materials used, system specifications, and customer interactions, while maintaining clear and professional communication.
• Uphold all safety protocols and procedures, including proper use of PPE and safe work practices on every job site.
• Maintain a clean, organized, and well-stocked job site and service vehicle to promote efficiency, safety, and professionalism.

Qualifications:

• Minimum of 2 years of hands-on experience diagnosing, servicing, or maintaining HVAC systems in residential settings.
• Working knowledge of HVAC system components, such as compressors, motors, fans, coils, and controls, as well as basic troubleshooting techniques.
• Ability to read and interpret service manuals, schematics, and technical documentation with minimal supervision.
• Familiarity with safety standards, HVAC codes, and proper handling of refrigerants, electrical systems, and diagnostic tools.
• Proficient with basic hand tools and comfortable using diagnostic instruments such as multimeters, leak detectors, and pressure gauges.
• Strong communication and customer service skills, with the ability to explain technical information in a clear, professional manner.
• Dependable and self-motivated, with a willingness to continue developing skills through on-the-job training and formal education.
• Physically able to perform job duties, including lifting heavy equipment, working in attics or crawl spaces, and being on your feet for extended periods.
• Valid driver’s license with a clean driving record; able to travel to job sites as needed.
• EPA Section 608 certification (or willingness to obtain) preferred.

Why Join Us?

At Monkey Wrench Plumbing, Heating, Air & Electric, our success is driven by the talent and dedication of our team. We’re committed to fostering a workplace where every individual feels valued, supported, and empowered to grow. If you're a dispatch professional who thrives on building meaningful connections and making a positive impact, we’d love to have you on our team!

 
Equal Opportunity Employer

Monkey Wrench Plumbing, Heating, Air & Electric is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, veteran status, disability, or any other protected classification. Pre-employment background check and drug screening are required.