Director, Multi-site Facilities and Capital Projects

Company

An East Bay area real estate company that owns and operates 50+ self-storage facilities is seeking a Director of Facilities and Capital Projects. The family-owned firm employs a smart, knowledgeable, hard-working, and genuinely caring team that operates with the highest integrity.

Reporting to the VP of Operations, the Director of Facilities and Capital Projects (Director) will be responsible for managing all capital improvement initiatives, as well as overseeing all facility operations across the company’s portfolio of self-storage properties and other owned assets. The Director is expected to travel widely to the sites in Northern CA, Southern CA, the Pacific NW and east coast, and to be in the Central Valley office 1-2 days each week.

The Director is responsible for the planning, budgeting, and execution of capital projects, including site upgrades, expansions, and major repairs, while ensuring minimal disruption to ongoing operations. The Director will also provide leadership across maintenance teams, vendors, and operational stakeholders.

The Director will directly supervise the in-house General Contractor as well as the Maintenance Manager, who oversees a team of approximately 12–14 maintenance technicians.

The firm operates as best-in-class, with the highest level of maintenance and attention to detail at each individual property. The firm also offers high-touch customer service and responsiveness uncommon in the industry. The Director will be expected to continue this general approach to excellence while also bringing efficient, technology-forward management practices to the company.

Responsibilities

Capital Projects & Strategic Planning

• Lead all phases of CapEx projects across multiple locations
• Develop long-term capital improvement plans
• Manage budgets, forecasting, and cost control
• Identify and prioritize deferred maintenance

Project Execution & Oversight

• Manage bidding, contractor selection, and contract negotiations
• Conduct site visits and ensure quality, timelines, and standards are met
• Track project progress and provide daily updates to leadership

Facilities & Maintenance Leadership

• Provide leadership and oversight of the in-house General Contractor and Maintenance Manager
• Oversee a team of 12–14 maintenance technicians through the Maintenance Manager
• Ensure facilities are safe, well-maintained, and operationally efficient

Vendor & Contractor Management

• Manage vendor relationships, performance, and accountability
• Maintain and expand a strong vendor network across regions

Compliance & Financial Oversight

• Ensure compliance with applicable codes, regulations, and safety standards
• Manage CapEx budgets, reporting, and financial controls

Qualifications

• 7–12+ years of experience managing facilities, construction, or capital projects, with 5+ years of experience managing a multi-site regional portfolio.
• Willingness to travel regularly across assigned regions and work onsite 1-2 days/week in the Central Valley office is required.
• 5+ years of experience leading day-to-day operations of commercial real estate, managing high-quality, multi-tenant properties in multiple US markets is preferred. Experience in a Vice President or Director-level operations role with operating experience is preferred.
• Self-storage experience is valued but not required. Professionals with experience in multi-property operations leadership from a range of real estate product types and from adjacent consumer businesses such as multi-site, heavy capex, customer focused businesses will be considered.
• Strong leadership, communication, and organizational skills.
• Proven ability to hire, retain, motivate and hold accountable staff.
• Direct and open communication style. Confidence to be equally comfortable in delivering both good and bad news to key leadership.
• Ability to work collaboratively with other stakeholders within the organization while committed to the requirements of the management discipline.
• High integrity. As a family business driven by family values, our client has a “do the right thing” approach to the business.