Client Partner Program Manager (, NY, United States)

About the Opportunity

The organization is the largest independent full-funnel marketing agency across the media that matters most, with significant digital media under management and over 1,200 employees. Built for marketers who demand growth and accountability, the organization unites media and measurement to eliminate waste and scale what works. Its proprietary technology reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, the organization delivers measurable results with brutal simplicity: Love Growth. Hate Waste.

This role supports 100% remote work.

Key Responsibilities

• Oversee ways of working via task management software and productivity tools, driving accountability cross-channel for project delivery
• Partner on process development with the Client delivery teams and Clients, owning roadmaps and workback schedules for tech-stack onboarding as well as planning cycles or key initiatives, as needed
• Own administrative tasks, such as meeting scheduling, note-taking and meeting recaps, coordination with third-party vendors, team hub and process documentation, new member onboarding
• Guide building cross-functional decks, occasionally supporting on presentations

Required Qualifications

• Minimum 3-4 years of project management experience, preferably at a digital agency
• Proficient in project management softwares (e.g., Jira, Wrike, Asana) and productivity tools (MS Office, Google Workspace)
• Exemplary organization skills with the ability to drive and prioritize multiple projects simultaneously
• Strong oral and written communication to engage with internal and external stakeholders across various disciplines and leadership levels
• Detail-oriented and methodical with the ability to adapt to changing scope, deadlines, and priorities

Benefits

• Unlimited PTO: The organization believes employees deserve time to rest, recharge, and enjoy life unplugged. To support this, the organization offers unlimited paid time off, a fully remote environment, and flexibility to take the time needed. Additionally, 20 paid holidays are provided, including multiple long weekends. The organization offers above-industry standard work-life balance.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
• Retirement: Match up to 4% of contributions at 100%
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources

The hiring company is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. Individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.