Ticketing Representative - Part Time (Penn State)

Ticketing Representative - Part Time (Penn State)

Elevate is seeking a Part Time Ticketing Representative to support one of the most iconic brands in college sports, Penn State Athletics. This is a unique opportunity to gain hands-on experience working in partnership with an athletic department known for its rich tradition, progressive mindset, and nationally recognized programs. This role will focus on assisting with both in-office and game-day ticketing operations across a variety of Penn State sports, including Football, Volleyball, Wrestling, Hockey, and Basketball. The majority of events occur during evenings and weekends, while in-office hours are typically Monday through Friday, 9:00 AM 4:00 PM.

What You'll Do

• Deliver exceptional customer service at ticket windows and booths, assisting fans with ticket purchases, issues, and inquiries
• Process ticket sales and exchanges accurately using designated ticketing systems
• Support day-of-game ticketing operations and assist with setup and logistics
• Collaborate with other departments to help execute game-day experiences and fan engagement initiatives
• Strive to meet personal and team goals related to service and operational efficiency
• Perform other duties as assigned

Who You Are

• Bachelor's degree preferred, but not required
• Previous experience in sports, entertainment, or customer service environments is beneficial

What Makes You Stand Out

• Highly coachable with a growth-oriented mindset and adaptability to evolving priorities
• Strong communication and interpersonal skills; an active listener who can engage with diverse audiences
• Team player with a strong work ethic, positive attitude, and self-starter mentality
• Able to maintain discretion and confidentiality when handling sensitive information
• Proven ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced setting
• Detail-oriented with analytical thinking and creative problem-solving skills

Position Details

• Employment Type: Part-Time, Non-Exempt

Physical Demands

• This position requires the ability to lift up to 50 pounds and move around event spaces during attendance at events

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at View email address on click.appcast.io. We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.