Onsite Service Coordinator

Job Title: Onsite Service Coordinator  
Location: Scottsdale, AZ  
Company: National Calibration Inc.  
Pay: Competitive, depending on experience; paid biweekly  
Benefits: Medical, dental, and vision insurance; paid time off; holiday pay; 401(k); and more  

About Us  

Established in 1955, National Calibration Inc. is a growing, full-service commercial calibration company with multiple offices across the southwestern United States. We offer a stable, family-oriented work environment with opportunities for learning, cross-training, and career growth.  

We are seeking an organized, customer-focused Onsite Service Coordinator to coordinate calibration visits at our clients’ facilities. This position serves as a central point of contact between clients, technicians, and lab management, helping ensure each visit is properly planned and ready to proceed .  

Key Responsibilities  

• Schedule and coordinate onsite calibration services based on client needs, technician availability, travel requirements, and service capabilities.  

• Communicate with clients to confirm service dates, equipment lists, site contacts, access requirements, and other visit details.  

• Coordinate quotes and follow up on purchase orders and required documentation before scheduled visits.  

• Work with technicians and lab management to confirm staffing, equipment, and standards needed for each job.  

• Maintain accurate schedules, client records, service orders, and job notes using our in-house software.  

• Communicate schedule changes promptly and help resolve scheduling conflicts.  

• Coordinate follow-up service and the transfer of equipment to the laboratory when needed.  

• Provide responsive, professional customer service while managing multiple appointments and priorities.  

Qualifications and Skills  

• Strong organization, attention to detail, and time-management skills.  

• Clear, professional verbal and written communication.  

• Ability to manage changing schedules and follow through on outstanding items.  

• Proficiency with Microsoft Office, including Outlook and Excel.  

• Ability to learn and navigate in-house scheduling and service software.  

• High school diploma or equivalent required.  

• Experience in scheduling, dispatch, service coordination, or customer service preferred.  

• Familiarity with tools, measuring instruments, or calibration services is helpful but not required .  

Physical Requirements  

• Ability to sit, stand, walk, and reach throughout the workday.  

• Ability to lift or move instruments weighing up to 50 pounds for short distances, with reasonable accommodation as applicable.  

Additional Requirements  

• Clean driving record for the past three years.  

• Ability to pass a pre-employment drug screening.  

If you enjoy keeping schedules organized, working with customers, and helping a service team succeed, we encourage you to apply.  

Learn more about National Calibration at .  

No recruiting agencies, please.  

Equal Opportunity Employer