Branch Manager

Job Summary Time Type: Full time. This is an in‑office position. Department: 410 Branch Management. Under the guidance of the Corporate Area Sales Manager and a specific assigned Mentor, the Retail Manager Trainee position is assigned a branch and ensures staff is effectively conducting multiple branch operations and processes while providing superior customer service incorporating the IBC Experience. ESSENTIAL JOB FUNCTIONS Manage branch staff and establish expectations for individual and staff performance. Plan and execute sales activities to meet branch deposit growth. Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs). Sustain customer relationships with face‑to‑face meetings, phone calls, lobby, and outreach activities. Organize branch promotions internally and externally to promote bank products and services. Establish community relationships. Actively engage in various bank meetings. Facilitate daily huddles and weekly sales meetings. Participate in corporate and market initiatives as needed. Develop employees and facilitate by coaching, instructing, and mentoring. Ensure staff retention. Shadow hiring process and employee terminations. Timely management of all branch administration job functions. Manage the maintenance of office equipment, supplies and branch image. Provide approvals for Market retail customer portfolio adhering to Bank Policies. Other duties as assigned. SKILLS Critical Thinking Focus on Results Management of Personnel Resources Instructing Leadership Organization Planning Sound Decision Making Service Orientation Focus on Quality Promotes Teamwork Sensitivity to Guidelines Good Oral and Written Communication Focus on Sales Stress Management Education & Experience High School diploma or GED equivalent. Some college, preferred. Retail Management experience required. Benefits Medical Plan Employer Paid Life Insurance Flexible Spending Program 401(k) Profit Sharing Program Supplemental Benefit Programs such as Vision, Dental, Disability, Tuition Assistance Program Sick Leave Vacation Paid Holidays #J-18808-Ljbffr INTERNATIONAL BANK OF COMMERCE