Senior IT Service Desk Lead | ITIL & Service Excellence
Vista Application Solutions Group
A technology solutions provider in Detroit is seeking a Senior Service Desk Manager to lead their IT Service Desk team. This role focuses on delivering exceptional technical support and managing service delivery processes. The ideal candidate will have over 5 years in IT support, strong ITIL knowledge, and experience in team leadership. The position requires excellent communication skills and a track record of driving continuous improvement initiatives. Competitive compensation and benefits offered. #J-18808-Ljbffr
- The Senior Service Desk Manager is responsible for leading the IT Service Desk team to deliver exceptional technical support and... ...a culture of accountability and excellence. Key Responsibilities Leadership... ...quality. Implement and maintain ITIL-based processes for efficiency...Senior
- ...effectively with account Managers. The ideal candidate should have a proven track record in recruiting, especially in IT and Engineering, and possess excellent organizational and communication skills. Responsibilities include mentoring Recruiters, meeting placement goals,...Senior
$122.6k
...Job Description The Senior Manager, Office Space Planning & Construction leads the strategic planning,... ...about delivering projects—it shapes how the... ...consistency, efficiency, and service quality. • Forecasts,... ...accountability, service excellence, and continuous...SeniorContract workFor contractorsH1bWork at office- Dentsu Aegis Network Ltd. is seeking a Senior Account Director based in Detroit, MI. This... ...years of experience in account management, excels in communication and stakeholder... ...while collaborating closely with project leads. #J-18808-Ljbffr Dentsu Aegis Network Ltd...Senior
$105k - $135k
Job Title: Senior Business Development Manager - Civil Construction... ...to serve as the strategic lead driving our expansion across... ...salary, and the operational excellence to back up your promises. What... ...political affiliation, military service, or any other status...SeniorFull timeFor contractorsLocal areaMonday to Friday$171.6k - $392.1k
...Country The opportunity You will lead ServiceNow Transformation... ...area of the business. It is a client‑facing role, in which... ...Your Key Responsibilities As a Senior Manager you will play a pivotal... ...demonstrate the value of EY services. Excellent business acumen with fact‑...SeniorSeasonal workFlexible hours- A premier IT services company in Detroit is seeking an experienced Incident Manager... ...experience, strong knowledge of the ITIL framework, and excellent interpersonal skills. Responsibilities... ...a liaison between business and IT, leading incident resolution, and managing customer...Senior
$95.4k - $163.9k
We are the leading provider of professional services to the middle market globally... ...ServiceNow Administrator Senior is a key member of... ...platform, IT Service Management best... ...s overall success. Excellent problem-solving, communication... ...CSA certification ITIL certification At...SeniorWork experience placementInternshipLocal area- ...What We Offer Our excellent salary and benefits package includes medical, dental, vision, life insurance,... ...and Wellness Program. Position Description Our IT team is looking for a Senior Technical Project Manager to lead the delivery of complex IT projects and aid in keeping...SeniorTemporary work
- A government services organization in Detroit is seeking a Senior Systems Administrator to provide technical support for a federal agency. The role involves... ...should have significant experience in Relativity, excellent communication skills, and preferably supervisory experience...Senior
- A government services company in Detroit is looking for a Relativity Sr. Systems Administrator to enhance its network systems.... ...include system design, maintenance, and collaboration with IT leadership. Excellent communication skills and the ability to obtain a Public Trust...Senior
- ...and software issues and assisting clients in navigating online services, operating under a hybrid work model. The ideal candidate will... ...general experience in a support role. The position requires excellent communication and a commitment to quality service. #J-18808-Ljbffr...Senior
$141.4k - $176.8k
...successor to the current Senior Manager... .... This person will lead an application development... ...and operational excellence within the Enterprise... ...processes to enhance service delivery and... ...management. Align IT initiatives with business... ...methodologies, and ITIL practices is highly...SeniorFor contractorsRelocation package- ...engagement to ensure maximum product value. The role mentors others, partners with product and engineering, and leads quarterly business reviews, KPI tracking, and service optimization. You’ll maintain SME knowledge across Cornerstone's product portfolio and communicate...Senior
- Job Overview We are looking for a Senior Research and Implementation Associate to take... ...manager on complex client engagements and leading simpler projects independently.... ...ownership and rigorous attention to detail. Excellent collaboration and communication skills (...Senior
- ...requirements, and support software development. Candidates should have a strong background in project management, Agile methodologies, and excellent communication skills. A Bachelor's degree and 4-6 years in a related field are required. This position plays a vital role in...Senior
$34.62 - $43.27 per hour
...24 hours per week | Full benefits included What You'll Do Asan IT Specialist, you’ll apply established IT practices and company procedures... ...independently within a part‑time schedule We offer an excellent full-time benefits package including DAY 1 benefits (medical, dental...Hourly payFull timePart timeWork at officeLocal areaWork from home- ...that is people focused, service minded and results... ...committed to a culture of excellence, with a focus on best practices... ...member of our team. IT SPECIALIST JOB... ...in related field. Help desk experience a plus. Hand... ...change activities and lead them as required....Work experience placementWork at office
$45.35 per hour
...exceptional opportunities IT SPECIALIST-Must be a U.... ...knowledge of back up. Excellent oral and written... ...procedure documentation Seniority level Seniority level Mid... ...Industries Information Services and Computer and Network... ....00 5 days ago Service Desk - IT Healthcare (Afternoon...Permanent employmentContract work$166k - $248k
...March 2025) Day to Day As a Senior Manager of Software... ...strategy while ensuring operational excellence across the systems your teams... ...focus, and ability to lead by example and build trust... ...recruiters, fee-based referral services, and recruiting agencies (each...SeniorWork experience placementLocal area$80k - $100k
Client Service Operations, Manager Client Service Operations... ...and integrations with leading legal software. Today,... ...defining shift from Senior Specialist to Manager... ...Acumen: Fluent in Omni and Excel; pull and act on team‑... ...off — the systems hold it together, not your...Full timeWork at officeFlexible hoursShift work- ...next step in your leadership career? The Powertrain Delivery Excellence & Transformation Supervisor is a pivotal leadership role... ...directly to the Powertrain Programs Delivery Chief, you will lead a dedicated team of direct reports to guide the organization through...Full time
$122.7k - $317.2k
...actively shaping how your clients lead it. You thrive in ambiguity,... .... Quickly grasp commercial excellence concepts and have familiarity... ...ability to influence and inspire senior executives. A proven track... ...opportunities to our service men and women. Other Employment...SeniorLive inWork at officeLocal area- Merkle Schweiz is seeking a Senior Account Director based in Detroit, MI, to lead digital transformation for key clients. This hybrid role demands strong client relationships and proactive management of account success. The ideal candidate will have over 10 years in account...Senior
$158.75k
Merkle is looking for a Senior Account Director based in Detroit, MI. This hybrid role is crucial in managing digital transformation... ...candidate will leverage at least 10 years of experience in client services, focusing on building deep client relationships and identifying...Senior$120k - $140k
...Western Client Service Operations, Senior Manager Client Service Operations • Full-Time Leadership... ...job matching, and integrations with leading legal software. Today, Proof delivers... ...roadmap tied to company strategy ~ Excellent executive communication; credible...SeniorFull timeInterim roleWork at officeWork from homeFlexible hours- This senior-level position will manage and perform activities related to the design, installation... ...Conduct research on emerging products, services and technologies Participate in... ...both batch and PowerShell scripting Excellent written and verbal skills Must be extremely...SeniorRemote workFlexible hours
- Employment Type Full Time, Senior-level Department Legal/IT Overview CGS is seeking a... ..., Systems Manager, or Lead Project Manager. Consult... ...environment is extremely helpful. Excellent oral and written... ...Commitment Contact Government Services (CGS) strives to simplify...SeniorFull timeContract workFor contractorsWork at office
$100k - $115k
...Motion Recruitment, a Top 20 IT Staffing leader, is a powerful network of local placement... ...clarification of all our compelling service differentiators. Serve as point of contact... ...Partners LLC has grown into a leading global recruitment service provider offering...SeniorPermanent employmentFull timeContract workCurrently hiringLocal areaFlexible hours- ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help... ...& 2 Help Desk (PC Assist) support services to end users consisting of senior management... ...required information for all IT-related tickets utilizing ITIL Creation of Incident work-log...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
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