Senior IT Service Desk Lead | ITIL & Service Excellence
Vista Application Solutions Group
A technology solutions provider in Detroit is seeking a Senior Service Desk Manager to lead their IT Service Desk team. This role focuses on delivering exceptional technical support and managing service delivery processes. The ideal candidate will have over 5 years in IT support, strong ITIL knowledge, and experience in team leadership. The position requires excellent communication skills and a track record of driving continuous improvement initiatives. Competitive compensation and benefits offered. #J-18808-Ljbffr
- The Senior Service Desk Manager is responsible for leading the IT Service Desk team to deliver exceptional technical support and... ...a culture of accountability and excellence. Key Responsibilities Leadership... ...quality. Implement and maintain ITIL-based processes for efficiency...Senior
$91k - $321.5k
...Senior Manager, R&I Managed Services Deals Desk The Opportunity: As a Senior Manager in the R&I Managed Services... ...composure. Your commitment to excellence and ability to initiate open and... ...effectiveness. Responsibilities: Leading the development and...SeniorH1b- ...GM’s cybersecurity and IT control environment by... ...platforms, AI-enabled services, cloud-native and hybrid... ...and IT risk. This is a senior individual contributor... ..., risk-based solutions.Excellent written and verbal communication... ...the responsibility to lead the change that will...SeniorFull timeLocal areaWork from homeRelocation package
$130k - $205k
...EY’s full spectrum of services, we’ve reimagined strategic... ...As a Senior Associate-Consultant with... ...consulting experience. Excellent analytical skills and the... ...of 2 of the following IT skillsets: IT strategy... ...Certifications in Agile, ITIL, PMP, Six Sigma, CISSP...SeniorFull timeContract workWork experience placementSummer holidayFlexible hours- ...Amazon.com Services LLC in Detroit, Michigan is seeking a Support Engineer IV to ensure the availability and performance of Amazon's production environment for SP-APIs and data products. You will help develop and release platform features and support sellers and developers...Senior
- ...This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability... ...to increase delivery volume, improve service quality, and expand our customer base. Develop...SeniorFull timeWork at officeLocal areaWork from homeFlexible hoursShift workAfternoon shift
- ...implementing D365 solutions. The ideal candidate has extensive experience in finance module processes and end-to-end implementations. This role offers a competitive salary up to $150k, an excellent bonus scheme, and a comprehensive benefits package. #J-18808-Ljbffr R2 GlobalSenior
$163.4k - $322.1k
.... Through powerful solutions and managed services that simplify complexity, we enable our clients... ...2026. Work you'll do As a Cloud Security Senior Manager, Azure Infrastructure & AI on the... ...team, you will be responsible for… Leading Microsoft security teams for large, complex...SeniorWork at officeLocal areaVisa sponsorship- Jackson Dawson is seeking a Desktop Support Technician II to join the IT team in Dearborn. This senior IC role handles imaging, provisioning, and end-to-end device lifecycle, serving as the go-to tech at client events and in offices. You will mentor Level I, manage complex...Senior
- OverviewThe Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering... ...to drive innovation and operational excellence. You'll have the opportunity to work on... ...recommendations Participate in evaluation of client IT infrastructure, prepare actionable...Full timeTemporary workRelocation
- A government services organization in Detroit is seeking a Senior Systems Administrator to provide technical support for a federal agency. The role involves... ...should have significant experience in Relativity, excellent communication skills, and preferably supervisory experience...Senior
- Jackson-Dawson in Dearborn, MI is seeking a Desktop Support Technician II to join our IT team. This senior-level role focuses on end-to-end device lifecycle, imaging, provisioning, and serving as the on-site tech presence at client events. You will work hands-on with Windows...Senior
- A government services company in Detroit is looking for a Relativity Sr. Systems Administrator to enhance its network systems.... ...include system design, maintenance, and collaboration with IT leadership. Excellent communication skills and the ability to obtain a Public Trust...Senior
$124.2k - $197.8k
...business).The RoleAs a Senior Global Sourcing Manager,... ...Software, Software as a Service, Infrastructure, etc.) on... ...technology requirements, IT, Security, Privacy and... ...of deadlines, required lead times, supplier contracts... ...computer software (MS Word, Excel, PowerPoint, Internet...SeniorFull timeContract workInternshipLocal areaWork from homeRelocationFlexible hours- ...What We Offer Our excellent salary and benefits package includes medical, dental, vision, life insurance,... ...and Wellness Program. Position Description Our IT team is looking for a Senior Technical Project Manager to lead the delivery of complex IT projects and aid in keeping...SeniorTemporary work
- Job DescriptionThe RoleWe are seeking a Senior Software Engineering Manager to lead the engineering strategy, delivery, and technical execution of software... ...leadersCreate a culture of accountability, technical excellence, continuous learning, and customer-focused...SeniorFull timeLocal areaWork from homeRelocation package
- ...Project Leader In this role, you will lead and coordinate the engineering team from pre-award activities through final project closeout... ...is required. Proficient with Microsoft Office: Word, Excel, and PowerPoint. Knowledge of SAP is a plus. Ability to understand...SeniorContract workFor contractorsTraineeshipWork at officeWeekend work
- ...The Company is seeking a Head of Client Delivery to take on a senior, hands-on role that encompasses the full post-sales lifecycle.... ...systems, automation workflows, and integrations. The role demands excellent communication skills, the ability to work with both technical...Remote work
$87.4k - $140.4k
...training, and instructor-led IT certification at enterprise scale... ...s Higher Education and Public Service account teams to attach... .... Professional Skills: ~ Excellent communication, executive presence... ...LearnVantage — Helping the world's leading organizations reinvent through...Full timeWork experience placementLive inWork at officeLocal area$87.4k - $140.4k
..., and the gravitas to engage senior stakeholders with credibility... ...Partner with Client Group Leads, Solution Architects, and GTM... ...technology, or professional services environment. Demonstrated... ...Professional Experience: Excellent executive communication and presentation...Full timeWork experience placementLive inWork at officeLocal area- ...interests. Requisition #: 1772 Job Title: IT Customer Service Technician Location: On-Site, Detroit... ...and utilize the automated service desk to assist customers with computer/software... .... Some IT experience, preferably DoD/W Excellent Customer Service skills. Professional demeanor...For contractorsRemote work
- Job Overview We are looking for a Senior Research and Implementation Associate to take... ...manager on complex client engagements and leading simpler projects independently.... ...ownership and rigorous attention to detail. Excellent collaboration and communication skills (...Senior
- ...our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.Our company is built by dedicated team players who love to challenge the status quo; we did not...SeniorFull timeNight shift
- Little Caesars Pizza is seeking a qualified professional to lead the design, development, and support of their Enterprise Service Bus (ESB) and application infrastructure. This role includes managing a team, overseeing middleware operations, and ensuring compliance with...Senior
- ...is a people focused, award-winning, full-service consulting firm that offers a wide array... ...solutions. MSG is seeking a Senior Transportation Quality Assurance Engineer... ...MicroStation , and roadway design workflows. ~ Excellent communication, collaboration, and...SeniorLocal areaFlexible hours
- ...Summary The Senior Technical Account Manager-OE serves as the main technical liaison with vehicle manufacturers and facilitates coordination between the customer, the tire development team, and corporate quality. This role plays a vital part in supporting the OE sales...Senior
- Senior Technical Project Manager - AI & Robotics Foundation Models Lead the technical delivery of our most ambitious AI-driven robotics... ...to our humanoid 4NE-1 and our service robot MiPA. You don't just... ...robot hardware. Drive teams to excel: scope feasibility, choose the...Senior
- ...Employment Type Full Time, Senior-level Department Legal/IT Overview CGS is seeking a... ...Manager, Systems Manager, or Lead Project Manager. Consult... ...is extremely helpful. Excellent oral and written communication... ...Contact Government Services (CGS) strives to simplify...SeniorFull timeContract workFor contractorsWork at office
- Amazon.com Services LLC in Detroit, Michigan seeks a Support Engineer IV to ensure availability and performance of its production environment for applications and services. You will support development and release of Selling Partner APIs (SP-APIs) and data products, including...Senior
$87.4k - $140.4k
...technology learning and training service, built on a $1 billion investment to help the world's leading organizations reskill and... ...Ascendient Learning (instructor-led IT training and vendor-authorized... ...Professional Experience: ~ Excellent communication, executive presence...Full timeWork experience placementLive inWork at officeLocal area
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