Restaurant Manager - Chevys

Join The XRG TeamJoin the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities!At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!Why XRG? Here's a Taste of What We Offer:Competitive Pay and Partner Perks: Your hard work deserves recognition. Our generous bonus structure(s) through the Profit for Partners Program add an extra layer of reward to your hard work. We believe in rewarding excellence.Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters.Company-Paid Life Insurance: We've got you covered.Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.Employee Referral Program: Share the joy of being part of the XRG team with others.Safety & Compliance Incentives: Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment.Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands.Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness.Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave.Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more!Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!PurposeThe Restaurant Manager is responsible to oversee and direct the seamless running of the restaurant and supervising all team members. The Restaurant Manager must take the lead when the General Manager is off duty, provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests.Duties & ResponsibilitiesCoach, develop, and lead by exampleEnsure staff is properly equipped with the tools to complete their tasksTouch tables ensuring guest satisfactionRecognize and cultivate regular guests and repeat businessCreate an environment of trust and mutual respectMaintain highest standards of food and beverage quality, guest service, cost control, and consistency of serviceManage staffing levels and controllable costs ensuring they are in line with budgetEnsures that private events, catering, and banquets are successfully executedAdhere to company's cash handling proceduresEnsure that all equipment is kept clean and in excellent working conditionComplete nightly logs and manager reportsResponsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminationsProvide guests with accurate and thorough information regarding menu items, pricing, and allergen informationRespond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitudePossess complete understanding of the employee handbook and adhere to the regulations contained within itComply with all safety and health department procedures and all state and federal liquor lawsMaintain company safety and sanitation standardsEnsure complete and proper check out proceduresAssists and/ or completes additional tasks as assignedQualifications & SkillsHigh School Diploma or equivalent requiredBachelor's Degree preferredProof of eligibility to work in the United StatesValid Driver's License21+ years of agePossession of or the ability to possess all state required work cardsMinimum of two (2) years related experienceProficient in Windows MS Office, Open Table, OutlookKnowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controlsKnowledge of state and local laws as it applies to liquor, labor, and health code regulationsExperience with POS systems and back office reporting systemsFamiliarity with beer and spiritsProper lifting techniquesGuest relationsSanitation and safetySafe alcohol serviceFull service restaurant operationsAbility to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the publicWorking ConditionsSmall to medium office or shared work spaceWork indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floorsWork in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volumeFast paced, high volume, full service restaurant. Very "hands on style of management"Work varied shifts to include days, nights, weekends and holidaysPhysical RequirementsAbility to walk long periods of timeAbility to stand for long periods of timeAbility to use hands to handle, control, or feel objects, tools, or controls.Ability to repeat the same movements for long periods of timeAbility to understand the speech of another personAbility to speak clearly so listeners can understandAbility to push and lift to 50 lbs.Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawlDisclaimerThis job description is a summary of duties, which you as a Restaurant Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.