Field Service Technician

Full-time

Insight Global

Charlotte, NC

Field Service Technician

Location: Charlotte, NC (Training) | Remote After Advancement Opportunities

Travel: 80-100% Domestic & International Travel

Employment Type: Full-Time

About the Opportunity

We are partnering with a leading industrial manufacturing and machine tool technology organization seeking Field Service Technicians to support customers throughout North America. This role is ideal for mechanically inclined professionals who enjoy troubleshooting complex equipment, traveling extensively, and developing expertise on advanced CNC machinery.

This position offers a structured career progression path, extensive paid training, significant travel opportunities, overtime potential, and exposure to cutting-edge manufacturing technologies.

Responsibilities

Install, troubleshoot, repair, and maintain CNC machine tools at customer locations
Perform machine startups, commissioning, and preventative maintenance activities
Diagnose electrical, mechanical, hydraulic, pneumatic, and control system issues
Support emergency break/fix situations where equipment downtime affects customer production
Work directly with manufacturing personnel, maintenance teams, and production leadership
Document service activities and update work orders utilizing Microsoft 365 tools
Provide technical support to distributors and end users
Travel weekly to customer facilities across the United States, Canada, and Mexico

Required Qualifications

Mechanical, electrical, industrial maintenance, mechatronics, or CNC machining experience
Strong troubleshooting skills on industrial equipment
Ability to read mechanical and electrical schematics
Comfortable working in manufacturing and industrial environments
Ability and willingness to travel extensively

Preferred Qualifications

CNC machine tool experience
Experience with Fanuc, Siemens, Mitsubishi, Bosch, or similar industrial controls
Previous field service, OEM, or machine tool distributor experience
Apprenticeship, technical school, military maintenance, or mechatronics background

What Makes This Opportunity Unique

Extensive paid travel with all expenses covered
Structured technician development program with clear advancement levels
Company-provided tools and equipment
Overtime opportunities available
Competitive bonus program
Strong benefits package including PTO, holidays, and retirement contributions
Collaborative culture with significant technical training and support

Apply

Vacancy posted 4 days ago

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