Property Maintenance Coordinator

Job Description

Job Description

Westward360 is looking to add a Property Maintenance Coordinator to join our growing Investments team! The Property Maintenance Coordinator will support property inspections, field logistics, and light repairs across Chicago. The desk coordination component is seasonal (up to 50% of Annual Role)—stepping in during slower field periods (e.g., winter months) to assist the central team with triaging open work orders, dispatching vendors, and managing maintenance backlogs. This role is ideal for someone who thrives in a flexible, hands-on environment and enjoys variety in their workday.

Westward360 is a leader in the Property Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.

What we offer:

• Compensation range of $19-$21/HR
• Cell Phone Reimbursement
• Flexible work environment with field and office components
• Medical/Dental/Vision insurance
• Front loaded PTO
• 401k - Company match up to 4%
• Supportive team environment with exposure to property management and real estate investment operations
• Opportunities for growth within the Investments Division

What you’ll do:

• Conduct property inspections, photo-document issues, and locate mechanicals (breakers, shut-offs, water heaters).
• Perform light on-site maintenance (changing bulbs, batteries, blinds, filters, and hardware).
• Manage field logistics: lockbox pick-up/drop-off, tenant notice deliveries, bank deposits, and vendor quality checks.
• Seasonal Backlog Support: Assist the team during winter/slow periods by clearing open work order backlogs.
• Triage, prioritize, and categorize incoming maintenance requests (Plumbing, Electrical, HVAC).
• Dispatch in-house techs and third-party vendors based on trade skill, location, and priority windows.
• Verify vendor insurance (COIs) in Propertyware prior to assignment.
• Perform tenant follow-ups within 24 hours of job completion and close out verified tickets.

What you’ll need:

• Valid driver’s license, clean driving record, and reliable personal vehicle for Chicago field travel.
• 1+ years in property management, maintenance coordination, or field operations.
• Basic hands-on repair skills; general understanding of residential HVAC, plumbing, and electrical systems.
• Proficient with smartphones, Google Workspace, and property management software (e.g., Propertyware).
• Ability to shift smoothly from field operations to seasonal desk-based task support.
• Authorized to work in the United States

About Westward360:

Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we’re your all-in-one real estate solution.

*Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and /or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability-related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor's note may be requested by Human Resources, depending on the accommodation being requested, on a case-by-case basis.