Field Service Technician

Role:Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.Key Responsibilities:Provide technical support for PCs, printers, servers, and data center equipmentCommunicate professionally with clients and ensure satisfactionInstall, upgrade, and repair IT hardware and infrastructureCollaborate with dispatch, engineers, and project teamsTroubleshoot hardware, software, and network issuesSupport HP servers and enterprise environmentsTrack inventory and provide service updatesRequirements:Minimum of 2–3 years of experience in desktop IT support, including printers, servers, data centers, or enterprise-level projectsExperience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issuesWillingness to commute long distances between customer sitesAbility to work independently and manage multiple service needsAvailable to work a rotational 24/7 on-call; scheduled shiftMust possess a valid REAL ID-compliant identification at the time of hire as required for federal customer site accessValid driver's licenseCandidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programsThis role is an Hourly Non- Exempt position with a targeted hourly range of $25– $27 USD, based on experience and skillsetsBenefits:Health/ Medical insuranceDisability InsuranceDental insuranceVision InsuranceLife insuranceFlexible spending account FSAInternal career development programCar Allowance/ KM AllowanceBe part of UsHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.