Shipping Specialist

Be Part of the Future of Sleep!

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

What You'll Do:

Serta Simmons Bedding is seeking a Shipping Specialist to play a key role in ensuring the accurate and timely shipment of products to our customers.

In this position, you'll work closely with warehouse, transportation, and customer service teams to coordinate shipments, maintain shipping documentation, and help drive operational excellence.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering exceptional service, apply today!

How You'll Do It:

Under the direction of the Transportation Manager, the Shipping Specialist supports shipping, delivery, and logistics operations to ensure the timely and efficient delivery of quality bedding products while maintaining exceptional customer service and safety standards.

Key Responsibilities:

• Coordinate daily shipping, staging, loading, and delivery activities
• Support scheduling and provide direction to drivers and/or third-party logistics partners
• Train and support Materials Delivery Coordinators on dock operations
• Manage shipping documentation, order records, and delivery tracking systems
• Resolve driver, customer, and delivery-related issues
• Coordinate returned goods inspections and maintain related documentation
• Monitor and ensure compliance with company safety policies, OSHA standards, and DOT regulations
• Assist with accident reporting, investigations, and safety initiatives
• Maintain reports, records, and transportation-related metrics
• Monitor vendor performance and service levels for third-party logistics providers
• Support cost-effective transportation operations and labor utilization
• Collaborate with internal teams and customers to ensure successful order fulfillment
• Identify process improvements and support special projects as needed

What You'll Bring:

Required:

• High school diploma or GED
• 3+ years of experience in a lean manufacturing and/or JIT production environment
• 1+ year of experience in a warehouse, shipping, and/or receiving role
• Advanced proficiency with Microsoft Office, including Word, Excel, and PowerPoint
• Ability to read, write, and speak English
• Must be at least 18 years of age

Preferred:

• Associate degree in Manufacturing, Materials Management, Business, or a related field
• Advanced knowledge of spreadsheet and database software
• Lean manufacturing training and/or certification
• Previous experience training, mentoring, or leading others

Your Work Environment:

Must stand and walk for a minimum of 8 hours per day or longer in overtime situations as required. Also must be able to lift heavy product or raw materials up to 120 pounds multiple times per hour during an 8-hour shift or longer in overtime situations to meet customer demand. Heavy loads must be team-lifted. A work pace that maintains integrity of make-to-order system is required.


Safety-focused, fast-paced manufacturing plant engaged in Lean Manufacturing/Continuous Improvement. Work environment includes a clean and safe work area and exposure to high noise decibels, hot raw materials, fire-retardant materials, and limited chemicals. Personal Protective Equipment is required to be worn for any hazards and is supplied by the company.


Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

• Health, Dental, and Vision
• Annual employee contribution to HSA
• 401K with company match
• Paid Time Off / Vacation
• 12 company holidays
• Sick days
• Company paid short- and long-term disability
• Paid parental leave
• Discount programs including Friends and family discounts
• Referral Bonus
• Tuition Reimbursement

Employees are required to comply with COVID policies established by a vendor or customer.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person's race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.

SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.

The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.