Inside Sales Representative

Inside Sales Representative

Are you looking to grow your sales career with a team that genuinely supports your success? Weyerhaeuser is hiring a driven Inside Sales Representative to join our Charlotte Distribution team. In this role, you'll work closely with an integrated sales team, learn our proven sales approach, and build strong relationships with the customers we serve every day. This is more than an order-taking role. Our Inside Sales Representatives are a primary voice of Weyerhaeuser for our customers, communicating daily by phone and email, identifying sales opportunities, solving problems, and helping customers grow their businesses. If you're motivated, customer-focused, comfortable communicating with a variety of people, and ready to learn and grow, this is an opportunity to make an impact.

Weyerhaeuser is searching for an Inside Sales Representative (ISR) to support our Charlotte Distribution facility located in Concord, North Carolina. The ISR is an office-based sales role responsible for maintaining and growing relationships with building materials dealers, National Accounts, specialty retailers, and remanufacturers. The ISR works as part of an integrated sales team focused on meeting customer expectations, growing profitable sales, and developing day-to-day business solutions.

Primary Responsibilities

• CUSTOMER RELATIONSHIPS & COMMUNICATION: Serve as a primary point of contact for an established customer base, building trusted relationships through frequent phone and email communication. Proactively connect with existing and prospective customers to identify opportunities and grow sales, while working with suppliers to support product and customer needs. Take ownership of customer questions, sales opportunities, and issues, providing responsive and knowledgeable support through resolution.
• SALES GROWTH: Profitably grow sales with independent dealers, National Accounts, specialty retailers, and remanufacturers by identifying opportunities within existing accounts and prospecting for new business. Build strong relationships with buyers, sellers, and sales managers while executing promotions and market activities that drive incremental sales. Develop strong product knowledge across Weyerhaeuser's portfolio and use an understanding of each customer's business to influence buying decisions and provide solutions that create value.
• TEAM COORDINATION: Partner closely with Weyerhaeuser Dealer Sales Representatives to develop and execute customer strategies, follow up on sales opportunities, and resolve customer issues. Collaborate across Customer Service, Inventory, Operations, and other teams to support accurate orders, product availability, and on-time delivery. Gather and share market intelligence while providing input on product mix, pricing, inventory, and demand to support both customer and site success.

Qualifications

High school diploma/GED required; bachelor's degree preferred. 3+ years of sales, customer-facing, or related business experience preferred. Building materials experience and product knowledge preferred. Excellent professional verbal and written communication skills. Proven ability to develop and maintain strong customer relationships. Demonstrated selling and customer-service skills. Ability and willingness to make proactive outbound sales calls. Strong problem-solving skills and willingness to take ownership through resolution. Strong organizational skills with the ability to manage multiple customers, priorities, and deadlines. Ability to collaborate effectively in a team environment. Ability to learn technical products and apply that knowledge in customer conversations. Ability to influence customer buying decisions and identify growth opportunities. Proven commitment to working safely.

We sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.

What We Offer

Compensation: This role is eligible for our annual merit-increase program, and we are targeting an hourly range of $30.69 - $46.00 based on your level of skills, qualifications and experience. You will also be eligible for our Sales Incentive Program, which offers a quarterly cash bonus.

Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.

Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours.