Billing & Accounting Systems Specialist

Billing & Accounting Systems Specialist V2

Work Type: Full-time

Schedule: MondayFriday, aligned with standard US business hours

Location: 100% Remote

Team: Finance & Business Operations

About Hyre

Hyre is a fast-growing staffing company connecting top global talent with exceptional US businesses. We believe in building systems that scale rather than adding people to absorb manual work.

Role Overview

We are hiring a Billing & Accounting Systems Specialist to own our billing platform and the accounting operations that run on it. This is not a data-entry role. You will own Chargebee end to end subscriptions, invoicing, payment application, dunning, and credit memos and your job is to make it run correctly on its own. When something goes wrong, we expect you to fix the configuration that caused it, not just correct the output. You will also own the AR aging report, month-end reconciliation, and payroll preparation, and you will document every process you touch so the business does not depend on any one person to run it. Note on scope: This is an internal position. You will work with internal stakeholders, clients, systems, and data.

Key Responsibilities

Billing Platform Ownership

• Serve as administrator for Chargebee: subscriptions, plans, item prices, billing frequencies, coupons, dunning rules, and credit memo logic
• Generate, verify, and issue client invoices on schedule
• Apply and match incoming payments (credit card, ACH, check) to customer accounts
• Configure and maintain automated dunning and payment reminder sequences
• Diagnose recurring billing errors at the configuration level and resolve the cause permanently
• Complete the in-progress Chargebee migration and subscription cleanup

Accounts Receivable

• Own and maintain the AR aging report
• Prepare collection follow-up items and route them to the responsible Account Manager for client outreach
• Process credit memos and billing adjustments within approved thresholds
• Investigate and resolve billing discrepancies, client billing disputes, and account variances
• Maintain organized invoice records and supporting documentation

Payroll Preparation

• Prepare payroll runs from time-tracking data, including adjustments, PTO, holiday handling, raise requests, and COLA changes
• Reconcile payroll output against time records and contractor agreements
• Maintain the payroll calendar, checklists, and supporting documentation
• Payroll approval and disbursement authority remain with Finance leadership

Reporting & Close

• Produce recurring AR, revenue, and collections reporting on a set cadence without being asked
• Execute month-end reconciliation and closing activities
• Track and report billing accuracy, collection cycle time, and DSO

Process & Documentation

• Write and maintain SOPs for every recurring process you own.
• Identify manual work that should be automated and propose the fix
• Flag control gaps, approval gaps, and single points of failure

Requirements & Qualifications

• Billing platform ownership: Demonstrated ownership not just usage of a subscription billing or accounting system (Chargebee, Recurly, Stripe Billing, Zuora, QuickBooks, Xero, or equivalent). You have configured it, not only worked inside it.
• AR depth: Strong working knowledge of invoicing, payment application, collections process, credit memos, and aging management.
• Payroll experience: Experience preparing or supporting payroll cycles, ideally involving contractors or time-tracked workers.
• Root-cause orientation: You escalate patterns, not incidents. When something breaks twice, you fix the cause.
• Data fluency: Advanced spreadsheet skills lookups, pivots, nested logic, data cleanup, reconciliation.
• Documentation: You can write a process clearly enough that someone else executes it correctly without asking you questions.
• Written communication: Excellent written English.
• Autonomy: Able to work independently across time zones with minimal supervision and manage your own priorities.

Preferred Qualifications

• Direct Chargebee administration experience
• Experience with automation tools (Make.com, Zapier, or similar) or comfort learning them
• HubSpot familiarity, particularly tickets and workflows
• Experience in a small, start-up B2B service, staffing, or agency environment
• Experience supporting US-based operations remotely
• Familiarity with time-tracking or payroll platforms such as Hubstaff or Rippling

Benefits of Working for Hyre

• Performance-based raises
• Minimum 5 days off annually (paid or unpaid based on terms)
• Opportunities for continuous career growth