Store Manager

Store Manager The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment, build excellent customer relationships, and motivate staff to meet sales goals. Duties Responsible for creating a pleasant and hospitable work environment and maintaining good customer relationships. Well‑versed in and ensure compliance with the Guide to Thrift Store & Donation Centers Operations manual and all other store policies and procedures, including issuing verbal and written warnings. Meet sales, production, and expense budget goals to maintain a profitable operation. Ensure all merchandise is taken from the back room and properly displayed on the sales floor. Receive applications, participate in interviewing applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate. Conduct regular evaluations of store personnel, identifying performance strengths and areas of development. Recommend training as necessary. Conduct monthly staff and safety meetings. Ensure all safety measures are consistent with Salvation Army policy, Government regulations, and all personnel are in compliance. Schedule all sales associates (and unpaid staff) to ensure full coverage at all times; post weekly work schedules for all store personnel, including assignment, breaks, and vacation. Submit completed payroll information biweekly for all store personnel, noting signatures, absenteeism, overtime, etc. Order merchandise to keep the store well stocked. Ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar. Provide training, direction, and supervision for new employees (and unpaid staff) with retraining for all personnel as necessary. Handle proper accounting and banking of cash receipts at end of business day; safeguard cash at all times in accordance with the “Safekeeping of Salvation Army Funds” policy. Ensure all paperwork and sales reports are completed and forwarded to the finance department daily. Report to Administrator any site visits and/or communication from OSHA, CPSC, Fire/Building/City/Town/Local inspectors, verify inspector credentials, and forward business card and contact details to Administrator. Attend manager meetings and keep store personnel informed of new policies and directives. Responsible for protection of property and buildings, reporting safety hazards, property damage, and personal injuries to Administrator, Store Supervisor, or designate. Provide oversight and guidance to beneficiaries assigned to stores for work therapy. Support the work therapy program by demonstrating professional conduct, work habits, and supervision as directed by Supervisor. Other duties as may be assigned by immediate supervisor and/or Administrator. Qualifications High school diploma or equivalent. Experience in sales. Ability to lead, manage and motivate others. Ability to read and interpret simple income and expense reports. Good communication skills. Must possess a valid driver’s license with acceptable DMV record. #J-18808-Ljbffr The Salvation Army Syracuse ARC