Certified Medical Assistant (CMA)

Job Description

Job Description

Description:  Come for the career. Stay for the mission. Change lives along the way 

Isaiah House is Kentucky’s largest non-profit, Christ-centered addiction recovery organization. We provide evidence-based, holistic care to individuals battling substance use disorders. With a heart for transforming lives, we serve individuals and families across the Commonwealth through a full continuum of care, from residential treatment to outpatient services and recovery support. 

 

We are seeking a compassionate and dependable Certified Medical Assistant (CMA) to support the delivery of high-quality, client-centered care within our treatment programs. The CMA works closely with the medical and clinical teams to assist with vital signs, basic medical testing, appointment preparation, documentation, and other day-to-day healthcare needs.

This role also helps ensure efficient medical operations by maintaining accurate records, coordinating supplies, and supporting clients throughout their care. The ideal candidate understands the unique needs of individuals receiving substance use disorder and behavioral health treatment and is committed to providing respectful, compassionate, and recovery-focused care.

Physical Requirements: 

• Ability to perform the essential functions of the position with or without reasonable accommodation
• Ability to perform duties in a clinical setting, including standing, walking, and moving between work areas for extended periods 
• Ability to lift, carry, push, or pull up to 25–50 pounds
• Ability to perform tasks requiring manual dexterity and coordination 
• Ability to communicate effectively and observe patient conditions

Key Responsibilities:

• Patient Care & Monitoring: Perform vital signs, withdrawal assessments, CLIA-waived testing, and communicate/document client status 
• Clinical Operations: Maintain clean medical rooms, accurate records, and support overall medical workflow 
• Medication & Client Support: Prepare vitamin boxes, fulfill hygiene needs, and assist with client care tasks 
• Coordination & Administration: Gather documents for appointments, assist with tracking, and support scheduling needs 
• Inventory & Compliance: Monitor and maintain supplies (first aid, hygiene, OTC) and support compliance with clinical standards

Requirements:

Mission, Vision & Core Values As a leader within Isaiah House, the Recovery Housing Manager is expected to actively support our mission and vision and consistently model our Core Values in their leadership, decision-making, and interactions with residents, employees, leadership, and community partners. Our Mission Isaiah House exists to provide comprehensive, high-quality, evidence-based integrated care for individuals by instilling H.O.P.E. — Healing, Opportunity, Purpose, Education, and Employment — for lifelong success.

Our Vision To be the mission leader in equipping individuals with the resources needed to achieve lifelong recovery while restoring families and improving communities.

Our Core Values

Compassion: We seek to emulate Christ by freely giving of ourselves for the benefit of others. 

Humility: We set aside our egos, remain open to correction and growth, and take responsibility for our actions. 

Respect: We treat every individual with dignity and respect, regardless of background, circumstances, or position. 

Integrity: We strive to demonstrate honesty, authenticity, and strong moral character in our actions and decisions. 

Stewardship: We responsibly and thoughtfully manage the resources entrusted to us. 

Team-Oriented: We value effective communication, collaboration, and teamwork across departments to accomplish our shared mission

Required Qualifications: 

• Licensure & Certification: Current, valid, and unrestricted CMA, SRNA, CNA, or equivalent credential (e.g., EMT, respiratory therapist); CPR certification required.
• Experience: 2+ years of relevant clinical experience preferred 
• Behavioral Health Knowledge: Understanding of recovery, mental health, and co-occurring disorders, with experience in addiction treatment settings preferred 
• Skills & Work Environment: Ability to work in a fast-paced setting with strong crisis intervention and conflict resolution skills