Store Leader
Kroger Family of Companies
Responsible to make daily assessments of the store's ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Manage the overall day-to-day operations of the store, including training and developing effective store associates to achieve desired sales and profit results. Coach and develop all store associates through both formal and informal interactions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES - Lead store teams in the planning, implementation and execution of merchandising and operation initiatives having the store customer ready every day
Work with store assistant store leaders, department leaders and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation
Achieve/exceed weekly, period, and annual sales, revenue and profit budgets, as well as other targeted goals
Drive cost-effective sales by working with store assistant leaders and department leaders to produce and maximize sales and profits, reduce shrink and improve each store department's contribution
Discuss store-level financial performance, including developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety) with store assistant leaders and department leaders
Understand and react to the competitive landscape within the district and store
Demonstrate inclusionary leadership, expect inclusive behavior from associates and support the efforts of the store, district and division Our Promise teams
Utilize field Merchandising teams to enable store departments to achieve financial goals and ensure communication, implementation and execution of division marketing plans
Promote and support strong relationships with local community organizations that the store serves
Build a proactive and productive relationship with union officials if the store is covered by a collective bargaining agreement (CBA)
Communicate all necessary information to store associates enabling them to effectively carry out their duties
Oversee and manage store staffing, retention and turnover reduction
Provide timely feedback to store associates on individual and department performance
Manage labor and supply costs daily to meet customer service and financial targets
Ensure compliance with laws, regulations and division policies
Achieve and maintain a satisfactory level of technical and professional skills or knowledge in position and/or related areas; keep up with current developments and trends in areas of expertise
Ensure associates comply with laws and regulations applicable to the company
Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS Minimum
High School Diploma or GED
3+ years of experience and satisfactory performance appraisals as an assistant store leader or in another position at the same pay level or above
Successful completion of the applicable divisions Leadership Essentials Program
Desired
Bachelors Degree
Any experience overseeing financial responsibilities, including budget preparation and management
3+ years of retail experience
3+ years of experience as an assistant store leader
Any supervisory experience
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