Customer Service Associate

Job Description

Job Description

Customer Service Associate

Havertown Carpet Company

Havertown, PA

Full-time

Seeking a dynamic Customer Service Associate to join our fun, fast-growing team in our Malvern showroom!

Responsibilities:

• Greet showroom customers, answer phone calls and provide assistance and direction to customers

• Coordinate and schedule estimates & installations

• Follow up with leads from a variety of sources and document updates of customer information

• Enter basic customer product order information

• Other duties as assigned by GM

Requirements:

• Self-starter, thorough, efficient and able to complete tasks in a timely manner

• Excellent verbal and written communication skills

• Excellent people skills with a positive, professional demeanor

• Good organizational skills, able to handle multiple responsibilities with numerous distractions.

• Proficient in email communication and Google programs

• Must have technical skills with the ability to learn database and scheduling software

• Schedule 9am to 5pm and rotating Saturdays required

About Havertown Carpet Company:

Havertown Carpet Company is a family-owned business that specializes in the sales and installation of flooring. We serve the Greater Philadelphia area and are an award winning, five-star rated company with locations in Havertown and in Malvern. We are growing quickly and have opportunities for on the job training and professional growth. We offer paid training, paid vacation, medical benefits, dental benefits, and a 401K to our employees. Additional benefits include multiple community events and company gatherings throughout the year. Pay is commensurate with experience. 

Send resumes to View email address on ziprecruiter.com