Resident Care Coordinator

Resident Care Coordinator (RCC)

Job Summary:
The Resident Care Coordinator (RCC) is a vital member of our Care Team, responsible for the delivery and oversight of personal care and related services to residents in the community. The RCC ensures that services are provided in accordance with the documented Care Plans (CP) and supports the overall well-being of our residents. In addition, the RCC plays a key role in training, supervising, and motivating Caregivers, Medication Technicians, and other support staff, while maintaining a positive and enriching environment for both residents and staff.

Key Responsibilities

• Resident Care Oversight: Implement and monitor personal care services as outlined in each resident's Care Plan (CP), ensuring high-quality care and safety.
• Supervision and Training: Assist in the recruitment, training, and supervision of Caregivers and Medication Technicians, promoting best practices in resident care and ensuring compliance with established policies and procedures.
• Team Leadership: Foster a culture of teamwork and collaboration among care staff, encouraging professional development and motivation.
• Communication: Serve as a liaison between residents, families, and healthcare providers to ensure clear communication regarding resident needs and care plans.
• Documentation: Maintain accurate and timely documentation of resident care activities, updates to Care Plans, and staff performance as required.
• Quality Assurance: Participate in regular assessments of resident care and staff performance to ensure service quality and adherence to regulations and standards.
• Emergency Response: Be prepared to respond to medical emergencies and coordinate care with healthcare professionals as necessary.
• Community Engagement: Encourage and participate in social and recreational activities for residents to promote engagement and quality of life within the community.

Qualifications

• High school diploma or equivalent; further education or certification in healthcare preferred (e.g., CNA, HHA, or equivalent).
• Previous experience in a healthcare or residential care setting, with a focus on elder care preferred.
• Strong understanding of personal care practices and care planning.
• Exceptional communication and interpersonal skills.
• Ability to train and motivate a team, fostering a supportive work environment.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive situations with compassion and professionalism.
• First Aid and CPR certification is a plus.

Working Conditions

• May require working evenings, weekends, or holidays to meet resident needs.
• Ability to lift, carry, and assist residents as needed.
• Work in a residential healthcare setting with a team of caregivers and healthcare professionals.

Why Join Us?

As a Resident Care Coordinator, you will play an essential role in enhancing the lives of our residents and ensuring their comfort, dignity, and well-being. Join a dedicated team committed to providing exceptional care and support in our community. We offer competitive compensation, ongoing training, and opportunities for professional advancement.

We are an equal opportunity employer and encourage applications from all qualified individuals.