Branch Manager

What You’ll Own This isn’t a “sit in the office and manage from a distance” job. Lead all operations: service, parts, admin, and facility Own the numbers: P&L, margins, productivity, and performance Build and lead a high‑performing, accountable team Drive a culture that reflects the MacQueen Way—every day, no exceptions Keep customers locked in through strong relationships and real follow‑through Identify problems early, solve them fast, and keep things moving Push for continuous improvement across service, parts, and overall operations Stay connected to your market—customers, municipalities, fire departments, and partners What Sets This Role Apart You have real ownership over performance You make decisions that actually move the needle You build the team, the culture, and the reputation in your market And when things get busy (because they will), you’re right there with your team—not above it. What You Bring 7+ years leading teams in heavy equipment, environmental services, emergency apparatus, or similar operations Proven ability to manage people, performance, and financials at the same time Strong understanding of service and parts operations Confidence working with P&L, KPIs, and operational data A leadership style that drives accountability, trust, and results Ability to communicate clearly, solve problems fast, and lead under pressure Valid driver’s license and a clean driving record The Kind Of Leader Who Wins Here Don’t wait to be told—you see it, you own it Can switch from strategy to execution without missing a beat Hold your team accountable—but have their back 100% Care about the details, because the details drive the outcome Believe culture isn’t a poster—it’s how the team shows up every day Why MacQueen We’re united in making a difference by strengthening communities at every intersection—supporting those who protect and serve. That Means The work matters The customers matter The team matters Compensation The expected starting wage for this position is $115,000.00 to $130,000.00, with final determination based on skills, experience and overall qualifications. ADA Requirements Stand, walk, bend, squat, kneel, crawl, twist, reach or otherwise move frequently Occasional repetitive motion and grasping Occasional climbing to reach areas on equipment or racks Lift, move or otherwise transfer up to 50 lbs. occasionally, >20 lbs. frequently Typically sits, grasp items and performs keyboarding for frequent operation of a computer Exposure to typical machine shop physical hazards which may include moving mechanical parts MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals. MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test. This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr