Communications Specialist - Agency for Human Rights (9772)

Communications Specialist - Agency for Human Rights (9772) Full-time Job Code and Title: 9772-Community Development Specialist Fill Type: Permanent Exempt Appointment Type: Permanent Exempt Category 18 – Permanent exempt (PEX) position; individuals appointed at the pleasure of their appointing officer and are considered to be "at-will". The position is limited to no more than 3 years in duration and is excluded from the competitive Civil Service examination process. Application Opening: July 2, 2026 Application Deadline: Continuous, earliest close 5:00 p.m., July 10, 2026 Compensation Range: $102,466 - $124,618 About the Agency for Human Rights The Agency for Human Rights was established in 2025 by Mayor Daniel Lurie to advance the civil rights and human dignity of all people in San Francisco. Bringing together City departments and specialized offices under a unified structure, the Agency coordinates a citywide approach to equity and inclusion. The Agency includes the Human Rights Commission, Department on the Status of Women, Office of Transgender Initiatives, Office of Racial Equity, Civil Rights Division, and other offices. Position Summary Under the general supervision and direction of the Department Communications Director, the Communications Specialist develops, implements, and evaluates public education and digital communications strategies that advance the mission of the Agency for Human Rights (AHR). The incumbent serves as the department's lead for digital engagement—including website content, social media strategy, digital storytelling, and online public education campaigns—while also developing broader public education strategies that utilize multiple communications channels to reach residents where they are, particularly communities that have historically faced barriers to accessing government information and services. Responsibilities Leads the development and implementation of department-wide public education campaigns regarding civil and human rights protections, programs, services, and resources. Identifies and implements innovative strategies to reach underserved and historically marginalized communities through digital, print, in‑person, and community-based communications channels. Develops educational materials, toolkits, presentations, videos, social media content, and other resources that translate complex legal, policy, and programmatic information into accessible and actionable information for the public. Serves as the department's lead for digital communications, including website management, social media strategy, content development, and audience engagement. Creates and maintains a forward calendar for all departmental communications to map out events, initiatives, campaigns, and other business in a clear and coordinated way. Develops digital marketing and public information programs that support the department’s brand strategy objectives, engage the public, and identify innovative methods to bring targeted messages to all audiences. Researches and analyzes industry trends and areas for growth, sets departmental goals accordingly, and identifies opportunities for improving engagement with and service to the community; serves as in‑house authority on best‑practice approaches to digital media. Prepares and delivers reports to management relating to trends, site and platform usage, needed improvements, and areas of success. Assists with maintaining department brand, style, and voice across all platforms and through all content. Supports department communications efforts with drafting of public statements, media releases, talking points for leadership, and event briefing notes. Assists the department custodian of records with coordination of requests for public records. Performs additional duties assigned by the Department Communications Director. Minimum Qualifications Possession of a baccalaureate degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR Possession of a baccalaureate degree from an accredited college or university with a major in public or business administration, urban planning, government, social work, education, finance or criminal justice AND one (1) year of administrative/professional experience in the same fields; OR Possession of a Master’s degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; OR Possession of a Ph.D. or Juris Doctor degree from an accredited college or university. SUBSTITUTION: Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice and/or elections related work may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, colour, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law. Job Location #J-18808-Ljbffr City-and-County-of-SAN-Francisc