Remote SaaS Support Specialist

Koronet in a remote-first setup is seeking a Customer Support Agent Tier 1 to assist customers and help their floriculture businesses grow. You’ll learn our platform and the global B2B floral space while delivering fast, clear support via chat, email, and phone. You’ll collaborate with Product and Engineering to flag bugs, document solutions, and grow your product knowledge. English is required and Spanish or Portuguese is a plus; familiarity with Slack, Jira, Intercom, and Confluence helps you #J-18808-Ljbffr