Fee/Billing Specialist

Fee SpecialistThe Fee Specialist manages and supports various aspects of the fee process. They must possess the ability to analyze fee documents, apply business rationale, and make decisions that will impact revenue splits and allocations. This position requires strong written and verbal communication skills. The Fee Specialist will report to a Billing Associate Support Manager and will actively work on establishing and maintaining an effective fee process.Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.The RoleManage fee request work queue in the service fee system; ensure consistency of fee process across systems and regionsAnalyze fee documentation for information necessary for proper revenue split/allocation and verify/edit fee information in accounting system as neededVerify/Edit fee request in the service fee system to aid appropriate revenue deferralIdentify fee billing schedule (annual vs installment) and confirm approvals as needed; document/track fee payment plans and report metrics regularlyResearch account information and communicate as needed with field offices, clients etc.; Answer fee related processing questions; research, and respond to emails in OutlookAssist Billing Process Administrator in developing fee process changes as needed; determine process issues and offer suggestions and/or solutionsMay generate reports, other records, handle paperwork and perform day-to-day administrative tasksTravel to India as requiredAdditional tasks and projects as neededThe RequirementsSound understanding of accounting principles and practicesStrong Customer Service skills, excellent interpersonal & team building skillsIndividual that is self-motivated and presents themselves professionallyTakes initiative to learn new things and actively pursues opportunities to improve processesAbility to maintain confidentiality concerning departmental issues and/or team membersPrioritizes assigned tasks and commits to personal overtime if necessaryAbility to communicate well with colleagues – Mumbai, field offices and senior managementAbility to negotiate and influence othersAbility to evaluate information against a given standard and to understand written information in work related documentsAbility to work effectively under stress and deadlinesCritical thinking & analytical skillsExceptional written and oral communication skillsConflict resolution, time management and organizational skillsCompensationThe base salary compensation range being offered for this role is $55,000 to $65,000 USD per year.The role is also eligible for an annual short-term incentive bonus.Company BenefitsWTW provides a competitive benefit package which includes the following (eligibility requirements apply):Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time OffRetirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.EOE, including disability/vets