Automotive Quality Control Lead First-Article & Root-Cause

Founded in 2008 DMA Industries, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket. DMA has a dynamic, performance-driven work culture that embodies the entrepreneurial spirit, teamwork, collaboration, and an unwavering standard of ethics. Position Overview This high-impact technical role is critical to ensuring all automotive products surpass strict DMA standards and engineering specifications. Serving as the vital link between physical laboratory testing and cross-functional decision-making, you will oversee first-article inspections and manage non-conforming inventory. By driving rigorous root-cause investigations, you will proactively eliminate product failures and ensure only the highest quality components reach our customers. Responsibilities Lead first-time inspections and utilize AQL process ensuring deliveries meet the desired standard Recommend quality control actions, repairs, and quarantine actions to Engineering management with all necessary impact information for decision‑making Assist engineering management in preparing sampling plans for the finished product for the field inspector, entering data into the QMS system Conduct investigations of products based upon customer complaints or install issues driving to eliminate further problems from shipping to our customers Manage quality technician responsible for making and recording basic measurements of first time and AQL inspection Operate, maintain, and calibrate laboratory equipment, troubleshoot equipment issues and report malfunctions for repair or service; ensure proper maintenance schedules are followed to guarantee reliable test result Work closely with engineering, Product management, and customer service teams to address quality concerns and implement solutions Collect and analyze quality data to identify trends, root causes of issues, and potential areas for improvement Maintain detailed quality records, generate reports on quality metrics, and document corrective actions taken Support engineering as required by conducting additional testing and comparison to drawings as required Work with the VP of R&D and Supply Chain to assure we have the right parts and tools to repair products Maintain and monitor written inspection schedule agreed with supervisor Coordinate product CAR investigations with the Engineering Product Development Engineers to conclusion Facilitate review of nonconforming inventory and monitor product repair activities Work with quality and product engineers, product management, and vendors to address new part variances to specifications and warranty issues Requirements Two-year technical degree; Engineering degree, military training, or strong relatable work experience and knowledge of automobile repair are pluses Understand and demonstrate proper techniques for operating and maintaining measurement tools, hand tools, and testing equipment Good computer skills, including Microsoft Office, especially Excel; experience with handling data and input with ERP systems is a plus Knowledge of quality systems (8D, CAR, AQL, Control plan, MSA, DOE, FMEA) is a plus Experience with automotive industry standards and regulations Good understanding of dimensional metrology and geometric dimensioning and tolerancing Proficiency in data analysis and statistical tools Excellent problem‑solving and critical thinking skills Strong written communication skills, including report preparation; ability to absorb, organize, and analyze large amounts of information and recognize key data points and meanings Ability to read and interpret data from drawings and specifications Ability to lift parts up to 50 pounds from the floor to a worktable for inspection Requires ability to self‑direct work Requires problem‑solving skills to assess parts and ascertain probable reasons for failures The primary work location is Greer, SC; this position will travel to other DMA locations occasionally Other Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion Work location will be at the company’s location in Greer, SC; this is not a remote work position Other duties may be assigned as business necessities DMA Industries has a "Zero Tolerance" policy regarding insubordination and/or refusal to carry out work as directed; this can result in immediate separation of employment Complies with Dress Code of Business Casual Attire Language Skills Ability to read and write in English; ability to effectively articulate and present information and respond to questions from Management in a professional manner. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills. The employee is regularly required to stand, walk, and sit during the workday. The employee is occasionally required to lift and/or move up to 50 pounds. Any additional weight to be lifted should only be accomplished with assistance. Specific vision abilities required by this job are close vision and distance vision. The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc. Employees must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the daily work environment is usually moderate and could possibly change during the business day. The Company subscribes to the tenets of Federal laws, Regulations and Executive Orders and the laws of the States and Municipalities in which we conduct business regarding Equal Employment Opportunity. We are committed to hiring and developing the most qualified people from the available workforce in the communities we serve. We recognize that our workforce and clientele are comprised of a diverse blend of people with different backgrounds and perspectives and we value and promote diversity. #J-18808-Ljbffr DMA Industries LLC