HEARING/GRIEVANCE OFFICER

Job Description

Job Description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position oversees and maintains custody, care, and control of inmates or detainees of a facility, while enforcing the rules, regulations, policies, and procedures of the company and contracting agency.

Primary Duties and Responsibilities

• Oversees and monitors the activities of the detainees in living areas, recreation activities areas, dining areas and visitation areas.
• Coordinates and monitors detainee movements, conducts counts, and provides emergency response as needed.
• May be assigned to various posts including, but not limited to, the control room, front and sally port entrance, health services, special housing, perimeter security, transportation, work details, reception, intake, and visits officer, etc., as required by management.
• Provides security in program activities and supervises labor crews in various areas around facility.
• Conducts shakedown for contraband materials, either individually or as part of a specialized team. Confiscates contraband in accordance to facility and contracting agency policies and procedures.
• Initiates disciplinary reports on inmates or detainees.
• Prepares reports and maintains daily logs as required.
• Ensures prompt and appropriate assistance to inmates or detainees in the event of injury, illness or trauma.
• Promotes facility cleanliness and reports need for maintenance or repairs.
• Serves as member of special teams to respond to emergencies as required.
• Completes training courses as required by facility training standards.
• Performs correctional duties for any shift as defined by management.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High school diploma or equivalent certification required.
• College coursework and advanced training in behavioral sciences, correctional services or related field preferred. Training in cultural diversity or sensitivity preferred.
• Possession of applicable state requisites for employment.
• Ability to work overtime as required.
• Ability to handle physical and mental stress associated with working extended hours.
• Must be able to regularly report to work without being late.
• Ability to be physically alert on any shift that is assigned.
• Ability to work up to sixteen (16) hours within a rolling twenty-four (24) hour period.
• Work experience in a correctional setting preferred.
• May be required to possess valid state driver’s license.
• Must be mature, flexible, able to command the respect and confidence of inmates and staff, and possess a high tolerance to mental stress.

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