Sales Support Specialist

Job Description

Job Description

## Overview

We are seeking a motivated and detail-oriented Sales Support Specialist to join our dynamic team in Dayton, OH. In this role, you will play a crucial part in ensuring our sales operations run smoothly and efficiently. If you have a passion for customer service and a knack for organization, this is the perfect opportunity for you to make a significant impact in our organization.

## Responsibilities

• Assist the sales team with administrative tasks to enhance productivity.

• Manage customer inquiries and provide timely responses to ensure satisfaction.

• Prepare and process sales orders, ensuring accuracy and efficiency.

• Maintain and update customer databases and sales records.

• Coordinate communication between sales representatives and clients.

• Support the development of sales presentations and proposals.

• Monitor inventory levels and assist with order fulfillment as needed.

• Participate in team meetings and contribute to sales strategy discussions.

  Qualifications

• High school diploma or equivalent; a degree in business or related field is a plus.

• Proven experience in a sales support or administrative role.

• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Experience with CRM software is preferred.

• Ability to work collaboratively in a team environment.

• Detail-oriented with a strong commitment to accuracy.

You should be proficient in:

• Equipment/Parts Counter Sales
• Material Handler Experience
• ERP & MRP Systems
• Inventory Management & Control

Machines & technologies you'll use:

• Warehouse Management Software (SAP, Oracle)
• ERP Software (Oracle, Plex, JD Edwards)