Express Service Writer

Express Service WriterLooking to start a new career in the automotive industry? You don’t need previous automotive experience to get started at Reynolds’ Subaru. If you have strong customer service skills, a positive attitude, and the motivation to learn, we want to hear from you!We are currently looking for Express Service Writers to join our team. No automotive experience is required — we provide paid training and the support you need to succeed.At Reynolds’ Subaru, we believe great employees make a great dealership. Our values of ethics, excellence, teamwork, commitment, and knowledge guide everything we do. We offer a supportive, team-oriented workplace where employees have opportunities to learn, grow, and build a long-term career.What We Offer401(k) and profit-sharing planMedical, dental, and vision insurancePaid vacationPaid sick timePaid trainingShort-term disability and life insuranceOpportunities for growth within the automotive industrySupportive, team-focused work environmentWhat You’ll DoAs an Express Service Writer, you’ll help create a smooth and positive experience for our service customers from the moment they arrive until they pick up their vehicle.Greet customers and check in their vehicles in a friendly and timely mannerCommunicate regularly with service technicians regarding vehicle statusKeep customers informed of diagnostic results, service needs, and technician recommendationsReview and explain recommended maintenance and repairsAssist customers throughout the checkout processNotify customers promptly when their vehicle is complete, washed, and ready for pickupReview and close repair orders with customersHelp coordinate and manage loaner and rental vehicle schedulesProvide excellent customer service throughout the entire service experienceWhat We’re Looking ForStrong customer service and communication skillsProfessional, positive attitudeSelf-motivated and eager to learnReliable and dependableOrganized and detail-orientedAbility to multitask and prioritize in a fast-paced environmentTeam-player mentalityComfortable communicating with customers in person and over the phoneBasic to intermediate Microsoft Word, Excel, and data-entry skillsAutomotive experience is a plus, but not requiredPay Rate: $18.00-$20.00 an hourReady for a change? Start your automotive career with Reynolds’ Subaru and grow with a team that’s invested in your success. Apply today!Reynolds’ Subaru is an equal opportunity employer. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.