Medical Office Receptionist | Full Time | Hillsdale Orthopedic and Spine Center

Hillsdale Community Health Ctr

Hillsdale, MI

Medical Office Receptionist | Full Time | Hillsdale Spine Center

Job Category: Administrative Clerical

Requisition Number: MEDIC002052

Location: Hillsdale Hospital 168 S Howell St Hillsdale, MI 49242, USA

Job Details

Description

Work Schedule: Monday through Friday 8am-4:30pm

Qualifications

High School Diploma or equivalent required from an accredited institution
Previous medical office experience and knowledge of medical terminology strongly preferred
Completion of medical reception course or Associates Degree preferred
Knowledge of Insurance/Disability forms processing and FMLA regulations preferred
Strong computer, phone and general office skills
Ability to multitask
Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills

Responsibilities

Provides excellent customer service to all patients, visitors, employees, and healthcare partners
Schedules and registers patients
Answers phones promptly and courteously
Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
Completes FMLA/disability paperwork and medical record requests
Must be flexible, willing to float, and perform alternative shifts and assignments when necessary

Why Hillsdale Hospital

Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
Additionally, Hillsdale Hospital is a 2022, 2023, 2024, and 2025 Detroit Free Press Top Workplace in Michigan and a USA Today Top Workplaces 2025!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply

Vacancy posted 21 hours ago

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